
Optimize Ecommerce Operations Expert
Há 2 dias
We are looking for an accomplished Operations Expert to join our operations team. As an Operations Expert, you will be responsible for enhancing internal processes, resolving inefficiencies, and driving impactful improvements in collaboration with our Chief Operating Officer.
Main Responsibilities
- Process Improvement: Analyze workflows across teams to uncover inefficiencies, gaps, or breakdowns in communication. Propose and implement solutions to streamline operations and standardize processes.
- System Optimization: Oversee and maintain our OKRs system, ensuring it reflects up-to-date data. Lead the migration from Excel to the best-fit OKR platform, creating a seamless transition.
- Collaboration Enhancement: Establish and improve communication flows to ensure teams are aligned and information is not lost or delayed.
- Strategic Initiatives: Work closely with the Chief Operating Officer to identify non-functional areas, develop action plans, and drive strategic initiatives that enhance company operations.
- Root Cause Analysis: Dig deep into recurring challenges to uncover and address underlying issues, preventing future roadblocks.
Requirements
- A natural problem-solver passionate about optimizing business operations and creating impactful change.
- Hands-on experience in e-commerce business operations or similar roles.
- Strong skills in process mapping, workflow visualization, and system improvement.
- Excellent communication and interpersonal abilities, with a talent for asking the right questions, gathering insights, and drawing actionable conclusions.
- Familiarity with OKRs systems and platforms, with experience in transitioning between tools.
- Proficiency in tools like Asana (or similar project management platforms) and Excel for data analysis and reporting.
- A proactive mindset, ready to take ownership of challenges and deliver long-term solutions.
- Strong leadership and a collaborative mindset.
- Results-driven with a focus on measurable outcomes.
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