Mobile Network Operations Specialist

Há 2 dias

São Paulo, São Paulo, Brasil beBeeNetworkLeader Tempo inteiro R$800.000 - R$1.200.000
Network Operations Role

The Network Operations Centre is responsible for ensuring the seamless operation of mobile networks, providing a critical service to customers. As a key member of the NOC team, you will play a vital role in maintaining network performance and delivering an exceptional customer experience.

  • Oversee day-to-day operations, guiding teams in incident response and resolution
  • Manage daily planning, resource allocation, and workload balancing across the team
  • Responsible for supporting the selection, recruitment, onboarding, performance, and continuous training of NOC analysts
  • Monitor team performance and drive improvements through individual development and process refinement
  • Coordinate communication between local teams, service management, and other stakeholders
  • Ensure compliance with procedures and consistency in incident documentation and escalation
  • Lead coordination during critical incidents, ensuring timely escalation and follow-up
  • Promote a culture of continuous improvement and operational efficiency
  • Willing to work hands-on alongside the team, actively participating in daily operations
  • Maintain situational awareness of ongoing incidents and service impacts
  • Serve as the primary local point of contact, working in coordination with the central NOC management team
Requirements
  • Degree in Telecommunications, Computer Science, or equivalent experience
  • Strong hands-on experience with CORE/RAN networks and telecom protocols such as SS7, MAP, SIP, CAP, ISUP, and DIAMETER
  • Solid understanding of mobile network architecture and service delivery
  • Proven ability to coordinate complex incidents involving multiple systems and teams
  • Familiarity with IoT ecosystems and network monitoring tools is an advantage
  • Experience in a 24/7 NOC environment, including team coordination
  • Proficiency in English, with strong communication and documentation skills
  • Proven leadership experience
Benefits
  • Opportunities for career growth and professional development
  • Dynamic work environment with innovative and driven colleagues
  • International opportunities for collaboration and growth
  • Open communication culture fostering innovation and transparency
  • Results-driven team values efficiency, creativity, and making a tangible impact

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