Technical Systems Leader

Job OverviewWe're seeking an experienced Technical Visionary to drive the long-term technical direction of our platform.This strategic role requires a deep understanding of complex production systems, with expertise in Ruby/RoR, multiple programming languages, and cloud platforms.Leverage Domain-Driven Design (DDD) principles to structure software around...

Job TitleService Desk Analyst is responsible for delivering end-to-end support in accordance with IT service level agreements.Deliver incident response / resolution and service request fulfillment services by engaging clients via multiple communication channels.Troubleshoot issues to resolution or escalate to appropriate teams or vendors when necessary.Key...

Customer Service Excellence LeadAs a seasoned leader in customer service, you will oversee high-performing teams resolving complex technical issues for customers worldwide on Ubuntu Server, Desktop, and public cloud. You embody customer focus, ensuring satisfaction, and technical excellence by keeping the support team updated with the latest technology and...

Collaborative Robotics OpportunityWe are seeking a talented individual to join our project with the UTFPR team.A strong background in robotics is desired, with knowledge and interest in collaborative systems.The ideal candidate will be responsible for developing robotic processes, participating in technical tests and validations, and collaborating with...

Service Desk Professional RoleWe are seeking a skilled Service Desk Analyst to join our team in a full-time capacity. As a key member of our IT department, you will be responsible for delivering end-to-end support in accordance with IT service level agreements.You will partner with end-users and technology groups to ensure all incidents are analyzed,...

Job TitleWe are seeking a skilled Service Desk Analyst to fill this critical role. In this position, you will be responsible for providing exceptional customer support, resolving technical issues, and ensuring seamless service delivery.Technical Support: Provide top-notch technical assistance to our clients, troubleshooting hardware, software, and network...

Technical Visionary WantedAs our technical visionary for personalization and optimization systems, you will be responsible for designing company-wide personalization architecture and strategy.You will solve complex technical challenges, research and implement state-of-the-art ML techniques, define standards and patterns used across all ML teams, lead...

Job Title: Software CraftsmanThis role involves working in a collaborative environment to design, develop, test, and deploy software solutions. You will work closely with cross-functional teams and stakeholders to drive business outcomes through technology. Your responsibilities will include designing and developing scalable software applications,...

Job DescriptionWe are seeking a skilled and motivated Service Desk Analyst to join our team. As a Service Desk Analyst, you will be responsible for providing exceptional customer service and technical support to our clients.Your primary duties will include receiving, prioritizing, and managing service desk tickets using ServiceNow. You will also be...

System Analyst - Billing OperationsWe are seeking an experienced System Analyst to join our team at a leading Managed Service Provider. This role is responsible for the setup and maintenance of customer billing schedules and procedures, data processing and analysis, invoice production, and billing report generation for Managed Service Customers.Key...