Senior Customer Experience Strategist

3 semanas atrás


São Paulo, São Paulo, Brasil Bunge Tempo inteiro
Senior Customer Experience Specialist

Bunge is seeking a highly skilled Senior Customer Experience Specialist to join our team. As a key member of our global digital product team, you will play a crucial role in shaping and optimizing our digital roadmap for global digital products.

Key Responsibilities:
  • Develop high-fidelity mockups and prototypes for digital products, ensuring alignment with user requirements and business goals.
  • Lead the development and optimization of the digital roadmap for global digital products, ensuring alignment with company objectives and customer needs.
  • Utilize user-centered design principles to drive the creation of innovative digital solutions that enhance stakeholder experiences.
  • Continuously monitor and analyze digital products and experiences to identify areas for improvement and optimization.
  • Collaborate with cross-functional teams including product management, design, engineering, and marketing to ensure alignment and integration of digital solutions.
  • Define and track key performance indicators (KPIs) to measure the success of digital products and experiences, using data and analytics to drive decision-making.
  • Offer strategic guidance throughout the product lifecycle, from conception to optimization, ensuring a customer-centric approach.
Requirements:
  • Bachelor's degree in Digital Product Design, Business, Media & Communication or a related field.
  • Industry certifications such as CCXP, Service Design, UX design are advantageous.
  • Continuous learning and staying updated on industry trends.
  • Minimum of 3-5 years of experience in customer experience project management, working in a CX/Service Design/UX team or working as a CX/Digital Strategy expert in consulting firm.
  • Proven track record of successfully implementing customer experience strategies, with an additional advantage in roadmap management.
About Bunge:

Bunge is a world leader in sourcing, processing and supplying oilseed and grain products and ingredients. Founded in 1818, Bunge's expansive network feeds and fuels a growing world, creating sustainable products and opportunities for more than 70,000 farmers and the consumers they serve across the globe.

Bunge is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, transgender status, national origin, citizenship, age, disability or military or veteran status, or any other legally protected status.



  • São Paulo, São Paulo, Brasil Bunge Iberica SA Tempo inteiro

    Job DescriptionJob Title: Senior Customer Experience StrategistCompany: Bunge Iberica SAJob Type: Full-timeLocation: RemoteAbout Us:Bunge Iberica SA is a leading global agribusiness and food company that connects farmers to consumers to deliver essential food, feed, and fuel to the world. We are committed to operating and thriving in the digital world,...


  • São Paulo, São Paulo, Brasil Sumup Tempo inteiro

    About the RoleWe're seeking a skilled Customer Experience Strategist to join our team at SumUp. As a key member of our operations team, you'll play a crucial role in driving customer satisfaction and loyalty.Key ResponsibilitiesInvestigate and analyze customer feedback to identify areas for improvementDevelop and implement data-driven solutions to enhance...


  • São Paulo, São Paulo, Brasil Bunge Tempo inteiro

    About the RoleWe are seeking a highly skilled Senior Customer Experience Strategist to join our team at Bunge. As a key member of our global team, you will play a crucial role in shaping and optimizing our digital products to deliver exceptional customer experiences.Key ResponsibilitiesDevelop high-fidelity mockups and prototypes for digital products,...


  • São Paulo, São Paulo, Brasil Bunge Iberica SA Tempo inteiro

    Senior Customer Experience Specialist - Digital ProductsAt Bunge, we're committed to delivering exceptional customer experiences across our digital landscape. As a Senior Customer Experience Specialist, you'll play a crucial role in shaping and optimizing our digital roadmap for global digital products.Key Responsibilities:Develop high-fidelity mockups and...

  • Senior Manager

    Há 3 horas


    São Paulo, São Paulo, Brasil Amazon Tempo inteiro

    Senior Manager - Cloud StrategistAmazon is seeking a seasoned Senior Manager to lead our Cloud Strategist team in LATAM. As a key member of our Worldwide Specialist Organization (WWSO), you will be responsible for developing and executing go-to-market strategies for AWS' Data and AI services in the region.Key Responsibilities:Manage a team of Cloud Solutions...


  • São Paulo, São Paulo, Brasil Bunge Tempo inteiro

    Senior Customer Experience DesignerBunge is seeking a Senior Customer Experience Designer to join our global team. As a key member of our design team, you will be responsible for creating innovative solutions that drive business growth and improve customer satisfaction.Key Responsibilities:Develop and implement customer experience strategies that align with...


  • São Paulo, São Paulo, Brasil Bunge Iberica SA Tempo inteiro

    Join Bunge Iberica SA as a Senior Customer Experience DesignerBunge has an exciting opportunity available for a Senior Customer Experience Specialist. In this role, you will be part of a global team working on challenging, meaningful projects impacting core business activities.Key Responsibilities:Develop and implement customer experience strategies to drive...


  • São Paulo, São Paulo, Brasil Amazon Tempo inteiro

    About the RoleWe are seeking a highly skilled and experienced Senior Cloud Strategist to join our AWS team. As a Senior Cloud Strategist, you will be responsible for developing and executing business strategies that drive revenue growth and customer adoption of AWS services.Key ResponsibilitiesDevelop and negotiate business agreements with customers and...


  • São Paulo, São Paulo, Brasil LatamCent Tempo inteiro

    Job Title:Sr. B2B Growth StrategistAbout the Role:We are seeking a highly experienced B2B growth strategist to lead our demand generation and CRM strategy for our most strategic client. As a senior B2B growth specialist, you will be responsible for developing and executing a comprehensive growth strategy that drives revenue growth and customer...


  • São Paulo, São Paulo, Brasil Bunge Tempo inteiro

    Job Title: Senior Customer Experience SpecialistBunge is seeking a highly skilled Senior Customer Experience Specialist to join our team. As a key member of our digital product design team, you will play a crucial role in shaping and optimizing the digital roadmap for global digital products.Key Responsibilities:Develop high-fidelity mockups and prototypes...


  • São Paulo, São Paulo, Brasil Bunge Tempo inteiro

    Job Title: Senior Customer Experience SpecialistBunge is seeking a Senior Customer Experience Specialist to join our team. As a key member of our global digital product team, you will play a crucial role in shaping and optimizing the digital roadmap for our company's global digital products.Key Responsibilities:Develop high-fidelity mockups and prototypes...


  • São Paulo, São Paulo, Brasil Bunge Tempo inteiro

    Job Title: Senior Customer Experience SpecialistBunge is seeking a highly skilled Senior Customer Experience Specialist to join our team. As a key member of our global digital product team, you will play a crucial role in shaping and optimizing the digital roadmap for our company's global digital products.Key Responsibilities:Develop high-fidelity mockups...


  • São Paulo, São Paulo, Brasil Bunge Tempo inteiro

    Job Title: Senior Customer Experience SpecialistBunge is seeking a Senior Customer Experience Specialist to join our team. As a key member of our digital product design team, you will play a crucial role in shaping and optimizing the digital roadmap for global digital products.Key Responsibilities:Develop high-fidelity mockups and prototypes for digital...


  • São Paulo, São Paulo, Brasil Amazon Tempo inteiro

    Job Title: Senior Product ManagerAmazon is seeking a highly skilled Senior Product Manager to join our team in Poland. As a Senior Product Manager, you will be responsible for assessing customer experience gaps and opportunities to determine the best path forward and developing scalable plans to deliver the improvements.Key Responsibilities:Customer...


  • São Paulo, São Paulo, Brasil Bunge Tempo inteiro

    Senior Customer Experience SpecialistBunge is seeking a Senior Customer Experience Specialist to join our team. As a key member of our global digital product team, you will play a crucial role in shaping and optimizing the digital roadmap for our company's global digital products.Key Responsibilities:Develop high-fidelity mockups and prototypes for digital...

  • Customer Experience Manager

    1 semana atrás


    São Paulo, São Paulo, Brasil Amazon Tempo inteiro

    Deliver Exceptional Customer Experiences with AmazonAt Amazon, we're committed to providing the best possible delivery experience for our customers. As a Delivery Experience CX Program Manager, you'll play a critical role in driving this mission forward.Key Responsibilities:Enhance the customer delivery experience in a high-complexity environmentBuild...

  • Senior Product Manager

    1 dia atrás


    São Paulo, São Paulo, Brasil Amazon Tempo inteiro

    Job Title: Senior Product ManagerWe are seeking a highly skilled Senior Product Manager to join our team at Amazon EU SARL in Poland. As a Senior Product Manager, you will be responsible for assessing customer experience gaps and opportunities, developing scalable plans to deliver improvements, and owning the selection funnel.Key Responsibilities:Assess...


  • São Paulo, São Paulo, Brasil Alibaba Tempo inteiro

    Job SummaryWe are seeking a highly experienced and skilled Global E-commerce Strategist to join our team at AliExpress. As a key member of our Consumer Experience team, you will be responsible for developing and implementing strategies to enhance the overall shopping experience for our Korean market customers.Key ResponsibilitiesDevelop and execute...


  • São Paulo, São Paulo, Brasil Amazon Tempo inteiro

    Job DescriptionAmazon is seeking a highly skilled Cloud Transformation Strategist to join our Professional Services team. As a key member of our team, you will be responsible for leading and/or supporting significant customer programs during the solution and pursuit stages.Key Responsibilities:Develop a long-term Professional Services strategy and execute...


  • São Paulo, São Paulo, Brasil bunge Tempo inteiro

    Job Title: Senior Customer Experience DesignerBunge is seeking a highly skilled Senior Customer Experience Designer to join our team. As a key member of our global design team, you will play a crucial role in shaping and optimizing the digital experience for our global digital products.Key Responsibilities:Develop high-fidelity mockups and prototypes for...