Backoffice Support Specialist

Há 18 horas

Belo Horizonte, Minas Gerais, Brasil beBeeOperations Tempo inteiro R$9.000 - R$12.000
Job Summary:
  We are seeking a skilled and detail-oriented Operations Analyst to provide exceptional support to customers through various channels. The successful candidate will be responsible for resolving issues and queries efficiently, analyzing data to inform business decisions, and optimizing operations.

Main Responsibilities:
- Deliver top-notch customer service via phone, email, and chat;
- Resolve customer complaints and concerns in a timely manner;
- Collaborate with internal teams to identify and implement process improvements;
- Analyze data to inform business decisions and optimize operations;
- Stay up-to-date with industry trends and best practices;

Requirements:
- Bachelor's degree in Business Administration, Finance, or related field;
- Excellent communication and interpersonal skills;
- Strong analytical and problem-solving abilities;
- Proficiency in Microsoft Office Suite;
- Ability to work in a fast-paced environment and adapt to changing priorities;
- Fluency in English (written and verbal);

What We Offer:
- Competitive salary and benefits package;
- Opportunities for career growth and professional development;
- Collaborative and dynamic work environment;
- Recognition and rewards for outstanding performance;

About Us:
We value diversity and strive to create an inclusive workplace where everyone can thrive.

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