Customer Relationship Specialist

Há 2 dias

Porto Alegre, Rio Grande do Sul, Brasil beBeeTechnical Tempo inteiro R$90.100 - R$121.000
Key Responsibilities

We are seeking a skilled Technical Account Manager to work closely with customers, understanding their key projects and goals. The successful candidate will establish and maintain effective delivery governance models at various levels, ensuring seamless implementation, operational efficiency, and executive alignment.

This role requires building strong relationships with customer stakeholders, aligning their objectives and perceptions with the contract scope. As the primary point of contact, you will provide regular project updates on strategy, progress, risks, and mitigation plans.

Additionally, you will identify customer needs, assist end-users in utilizing our product effectively, and escalate requests as necessary. You will also inform customers about new features and functionalities.

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