
Customer Retention Specialist
3 semanas atrás
Varsity Tutors, a Nerdy company, is looking for international Customer Retention Specialists based in Brazil to join our team Varsity Tutors is transforming how people learn with new and innovative technology, and offers a full suite of learning products that are personalized to the needs of every learner. Our award-winning online and mobile learning platforms connect students and professionals from all around the world with personalized instruction to achieve any goal. Come join our fast growing team and help people get the educational help they need
Customer Retention Specialists are advocates for the clients of Varsity Tutors. They assess needs, manage accounts to drive customer engagement, and increase retention by efficient and empathetic issue resolution. This is a full time, remote position focused on retaining existing customers during high-level escalations. Customer Retention Specialists will work closely with our sales and training teams and help ensure a positive experience for our clients.
**Location**: Fully Remote - Based in Brazil
**About Nerdy**:
**Qualifications**:
- Fluent in English
- 3+ years experience with high-level customer escalations in
-
Customer Success Specialist
1 semana atrás
Porto Alegre, Rio Grande do Sul, Brasil Revenue Analytics Tempo inteiro €25.000 - €35.500€25,000 - €35,500 a year The Customer Success Manager I (CS Manager I) is the primary liaison during the onboarding phase for customers of our Travel and Hospitality products. This role is pivotal in delivering exceptional implementation and training experiences, answering inquiries, resolving product-related issues, and providing how-to knowledge that...
-
Cloud Solutions Customer Engagement Specialist
2 semanas atrás
Porto Alegre, Rio Grande do Sul, Brasil beBeeCustomerSuccess Tempo inteiro R$104.800 - R$129.912We are seeking a seasoned Customer Engagement Specialist to join our team. As a Customer Engagement Specialist, you will be responsible for driving customer success by providing strategic guidance and support to our clients.About the RoleThe Customer Engagement Specialist will play a key role in ensuring that our customers achieve their business outcomes by...
-
Customer Onboarding Specialist
1 semana atrás
Porto Alegre, Rio Grande do Sul, Brasil beBeeCustomerOnboarding Tempo inteiro R$45.000 - R$60.000We are seeking a dynamic specialist to drive successful customer onboarding and provide ongoing technical support.Main Responsibilities:Lead customer implementations through comprehensive onboarding sessions via video conferencingAssist clients with setup & configuration of customer workspaces including locations management, user roles & permissions,...
-
Customer Experience Specialist
1 semana atrás
Porto Alegre, Rio Grande do Sul, Brasil beBeeSpecialist Tempo inteiro R$62.062 - R$80.383Job Summary:We are seeking a highly skilled Customer Experience Specialist to join our team. In this role, you will collaborate with global customers, partners, and colleagues to deliver exceptional customer experiences.Key Responsibilities:Resolve known issues and report new errors to developersUtilize knowledge base articles, solved customer incidents,...
-
Global Customer Service Representative
2 semanas atrás
Porto Alegre, Rio Grande do Sul, Brasil beBeeCustomer Tempo inteiro R$6.200 - R$8.300Customer Support SpecialistJob DescriptionAs a Customer Support Specialist, you will be responsible for providing excellent customer service to our clients via live calls and through a CRM tool. You will troubleshoot systems to offer elegant solutions within established timelines and communicate effectively with peers, customers, and upper management.You...
-
Senior Virtual Customer Success Partner
3 semanas atrás
Porto Alegre, Rio Grande do Sul, Brasil SAP Tempo inteiro**We help the world run better****Key Areas of Responsibility and Tasks**Customer First is aiming to create an industry-leading digital customer engagement experience that provides an easy-to-use digital entry point with on-demand access to self-help, guidance, and experts from SAP (vCSP) to our customers after they have purchased an SAP solution. The...
-
Cloud Customer Success Manager
2 semanas atrás
Porto Alegre, Rio Grande do Sul, Brasil beBeeCustomerSuccess Tempo inteiro R$90.000 - R$120.000Job OverviewWe are seeking an experienced Customer Success Manager to lead our customer engagement and drive business growth.Key ResponsibilitiesDevelop and execute customer success plans to ensure high levels of customer satisfaction.Collaborate with cross-functional teams to deliver exceptional customer experiences.Analyze customer data to identify...
-
Senior Virtual Customer Success Partner
3 semanas atrás
Porto Alegre, Rio Grande do Sul, Brasil SAP Tempo inteiro**We help the world run better****COMPANY DESCRIPTION**SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up...
-
Customer Success
3 semanas atrás
Porto Alegre, Rio Grande do Sul, Brasil Canonical Tempo inteiroJoin or sign in to find your next job Join to apply for the Customer Success - Team Manager role at Canonical 15 hours ago Be among the first 25 applicants Join to apply for the Customer Success - Team Manager role at Canonical Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets....
-
SAP Customer Experience Onboarding Advisor
2 semanas atrás
Porto Alegre, Rio Grande do Sul, Brasil beBeeOnboarding Tempo inteiro R$822.000 - R$1.054.000Customer Experience Onboarding Specialist">This is an exciting opportunity to join our team as a Customer Experience Onboarding Specialist. As a key member of our customer experience team, you will play a vital role in ensuring the smooth onboarding and adoption of our SAP Customer Experience solutions portfolio.">About the Role:">">You will be responsible...