Customer Success Partner

1 semana atrás

São Paulo, São Paulo, Brasil beBeeAdvocate Tempo inteiro R$90.000 - R$130.000
Job Description

Our team is seeking a proactive advocate to drive customer success. This individual will be responsible for identifying customer goals and driving desired business outcomes.

Key Responsibilities:
  1. Proactively identify customer needs and develop strategic plans to meet those needs.
  2. Align our services with customer requirements to help retain, grow account recurring revenue, and reduce account churn.
  3. Conduct regular customer reviews at an appropriate cadence based on segment.
Skill Requirements:
  • Naturally inquisitive and proactive in problem-solving.
  • Excellent communication and interpersonal skills.
  • Tech-savvy.
  • Exceptional conflict resolution skills.
  • Able to influence through persuasion, negotiation, and consensus building.
What We Offer:

A collaborative environment with a team and a results-driven mentality that balances speed and quality.

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