Client Success Partner

Há 3 dias

São Paulo, São Paulo, Brasil beBeeTechnicalAccount Tempo inteiro US$90.000 - US$120.000
Job Title: Client Success Partner

Sinchestablishes unparalleled customer connections. Top businesses like Google, Uber, and Visa leverage Sinch's Customer Communications Cloud for seamless mobile messaging, voice, and email interactions.

The cloud ensures secure, reliable connections with customers at every step of their journey through AI-infused networks, APIs, and applications.

Sinch values collaboration, simplicity, and innovation.

Responsibilities
  • Collaborate with the Account Team to deliver exceptional service and exceed customer expectations.
  • Manage end-to-end support for key clients, acting as a trusted technical advisor.
  • Cross-functionally review, refine, and implement process improvements.
  • Build strong customer relationships through timely, accurate, and proactive communication on technical and service matters.
  • Prioritize client requests, changes, and escalations for swift resolution and alignment with customer goals.
  • Organize regular calls, reviews, and internal communications to maintain transparency and accountability.
  • Ensure new product launches and feature rollouts are fully service-ready with proper monitoring, documentation, and support processes in place.
  • Identify and escalate risks, recurring issues, or potential gaps in service to drive continuous improvement and customer success.
  • Provide insights and feedback to shape the product roadmap and service evolution.
Qualifications

This role requires experience managing large clients in technology, SaaS, or telecommunications. The Client Success Partner will partner closely with a virtual team to ensure high-quality service delivery.

  • Excellent client-facing and internal communication skills.
  • Strong written and verbal communication abilities.
  • Solid organizational skills with attention to detail.
  • Demonstrated success working with large clients in complex environments.
  • Bachelor's degree in a relevant field or equivalent professional experience.
  • Customer-first mindset with a passion for delivering outstanding service.
  • Excellent time management skills and ability to establish best practices.
  • Collaborative mindset and experience working in high-performing teams.
  • Strong analytical and problem-solving abilities.

  • Partner Success Manager

    3 semanas atrás

    São Paulo, São Paulo, Brasil monday Tempo inteiro

    Join to apply for the Partner Success Manager role at monday.com Our Partnerships Group is growing, and we are looking for a Partner Success Manager to join the team This role is ideal for experienced Customer Success professionals looking to leverage their expertise in driving customer outcomes by enabling partners to excel. You'll work closely with...

  • Partner Success Manager

    3 semanas atrás

    São Paulo, São Paulo, Brasil monday Tempo inteiro

    Join to apply for the Partner Success Manager role at monday.com Our Partnerships Group is growing, and we are looking for a Partner Success Manager to join the team This role is ideal for experienced Customer Success professionals looking to leverage their expertise in driving customer outcomes by enabling partners to excel. You'll work closely with...

  • Partner Success Manager

    3 semanas atrás

    São Paulo, São Paulo, Brasil myGwork - LGBTQ+ Business Community Tempo inteiro

    Join to apply for the Partner Success Manager role at myGwork - LGBTQ+ Business Community 1 week ago Be among the first 25 applicants Join to apply for the Partner Success Manager role at myGwork - LGBTQ+ Business Community Get AI-powered advice on this job and more exclusive features. This job is with Monday.com, an inclusive employer and a member of...

  • Partner Success Manager

    3 semanas atrás

    São Paulo, São Paulo, Brasil myGwork - LGBTQ+ Business Community Tempo inteiro

    Join to apply for the Partner Success Manager role at myGwork - LGBTQ+ Business Community 1 week ago Be among the first 25 applicants Join to apply for the Partner Success Manager role at myGwork - LGBTQ+ Business Community Get AI-powered advice on this job and more exclusive features. This job is with Monday.com, an inclusive employer and a member of...

  • Partner Customer Success Manager

    Há 3 dias

    São Paulo, São Paulo, Brasil Qlik Tempo inteiro

    **What makes us Qlik**?**A Gartner Magic Quadrant Leader for 14 years in a row, Qlik transforms complex data landscapes into actionable insights, driving strategic business outcomes. Serving over 40,000 global customers, our portfolio leverages pervasive data quality and advanced AI/ML capabilities that lead to better decisions, faster.We excel in...

  • Leading Partner Success Specialist

    Há 5 dias

    São Paulo, São Paulo, Brasil beBeeCustomerSuccess Tempo inteiro US$100.000 - US$125.000

    Job Overview:We are seeking a seasoned Customer Success Professional to join our partnership team. This role is ideal for professionals looking to drive customer outcomes by enabling partners to excel.You will work closely with our business partners and their clients to ensure the best value delivery to their business needs and challenges.About The...

  • AI Success Partner

    2 semanas atrás

    São Paulo, São Paulo, Brasil beBeeAdoption Tempo inteiro R$900.000 - R$1.200.000

    Job Title: Principal AI Specialist, Customer SuccessThis role is a dynamic customer advisory position responsible for helping customers achieve business outcomes as quickly as possible using cutting-edge AI solutions.The successful candidate will work closely with customers to ensure they realize value and success from their investment in AI-driven...

  • Partner Success Executive

    2 semanas atrás

    São Paulo, São Paulo, Brasil BairesDev Tempo inteiro

    Overview Join to apply for the Partner Success Executive - Remote Work role at BairesDev At BairesDev, we've been leading the way in technology projects for over 15 years. We deliver cutting-edge solutions to giants like Google and the most innovative startups in Silicon Valley. Our diverse 4,000+ team, composed of the world's Top 1% of tech talent,...

  • Partner Success Executive

    2 semanas atrás

    São Paulo, São Paulo, Brasil Bairesdev Tempo inteiro

    At BairesDev, we've been leading the way in technology projects for over 15 years.We deliver cutting-edge solutions to giants like Google and the most innovative startups in Silicon Valley.Our diverse 4,000+ team, composed of the world's Top 1% of tech talent, works remotely on roles that drive significant impact worldwide.Partner Success Executive at...

  • Longtail Partners Success Analyst

    Há 3 dias

    São Paulo, São Paulo, Brasil Wellhub Tempo inteiro

    **GET TO KNOW US**Wellhub (formerly Gympass*) is a corporate wellness platform that connects employees to the best partners for fitness, mindfulness, therapy, nutrition, and sleep, all included in one subscription designed to cost less than each individual partner. Founded in 2012 and headquartered in NYC, we have a growing global team in 11 countries. At...