Driving Success: A Senior Account Management Opportunity

2 semanas atrás

Buenos Aires Espírito Santo Brazil beBeeExpansion Tempo inteiro R$80.000 - R$120.000
Client Relationship Manager

We are seeking a Client Relationship Manager to lead post-sale client relationships, drive success outcomes, and support expansion across key accounts. This role is ideal for a strategic and customer-focused professional who thrives in fast-paced, high-growth environments and is motivated by helping clients extract maximum value from modern solutions.

  • The Client Relationship Manager will be responsible for managing the full post-sale client lifecycle—from onboarding through renewal and expansion.

  • They will serve as the main point of contact for a portfolio of high-value accounts.

  • Develop a strong understanding of client goals, workflows, and product usage.

  • Monitor account health and proactively address churn risks and growth opportunities.

  • Conduct regular check-ins, strategic reviews, and planning sessions with clients.

  • Partner with product and engineering teams to surface insights and advocate for customer needs.

  • Support upsell and cross-sell efforts by identifying aligned growth opportunities.

  • Maintain accurate records and activity tracking in CRM and internal systems.

Requirements:

  • 3–5+ years of experience in account management, customer success, or strategic client partnerships.

  • Proven success managing complex B2B relationships with multiple stakeholders.

  • Strong communication and presentation skills; capable of leading client conversations with confidence.

  • Highly organized with the ability to manage competing priorities in a dynamic environment.

  • Commercial mindset with the ability to spot expansion opportunities.

  • Experience working with SaaS, AI, or automation products preferred.

  • Familiarity with tools such as HubSpot, Airtable, Slack, and modern CRM platforms.

  • Ability to work independently while collaborating across remote teams.

Why This Role Matters:

This role plays a foundational part in shaping our customer success function. The Client Relationship Manager will directly impact client satisfaction, retention, and revenue growth by building strong partnerships and delivering exceptional value at every stage of the client journey.

Applicants who are excited about helping companies scale smarter with modern solutions are encouraged to apply.

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