Capital Equipment Business Development Manager
Há 1 mês
Job Summary
The Capital Equipment Business Development Manager will be responsible for designing and executing a profitable regional Capital Equipment business strategy. This includes building a profitable regional-country level service model by expanding service revenue and effectively managing cost structure.
Key Responsibilities
- Design and lead the execution of a profitable regional Capital Equipment business strategy.
- Build a profitable regional-country level service model by expanding service revenue and effectively managing cost structure.
- May lead a team and/or will influence sales, marketing, Distributor Business Managers, and technical teams across the region to co-design and execute a comprehensive end-to-end business strategy for Capital Equipment.
- Align efforts with corporate objectives and act as liaison to advocate and communicate overall strategy across the Region.
- Develop a commercial go-to-market strategy for Capital Equipment per country and division.
- Develop a regional and by-country service and warranty strategy.
- Explore potential channel partner business model transformations for Capital Equipment like call centers for service, capital equipment servicing, renewable warranties, and maintenance services.
- Champion improvements in business processes to increase the effectiveness of their implementation across the organization.
- Work with international counterparts to establish the framework for global service operations and drive best-practice sharing.
- Establish structure, processes, and procedures to assure comprehensive quality system compliance across the organization.
- Continually evaluate, improve, and implement changes to assure customer-centric cross-business unit focus.
- Create a balanced performance environment addressing customer satisfaction, employee satisfaction, and achievement of productivity and revenue-expense goals.
- Work with divisional marketing management to develop service marketing offerings and programs to increase customer coverage and associated revenue opportunities.
Quality System Requirements
All actions demonstrate a primary commitment to patient safety and product quality by maintaining compliance with the Quality Policy and all other documented quality processes and procedures.
Management Requirements
May lead a group or team of employees in the achievement of organizational goals. Guide, coach, direct, and develop direct reports, and if applicable, drive continuous improvement activities across the Region.
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