Operational Excellence Specialist

Há 3 dias

São Paulo, São Paulo, Brasil beBeeOperational Tempo inteiro R$80.000 - R$130.000

**Job Summary:**

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We are seeking a skilled Operational Excellence Specialist to contribute to the improvement of operational metrics through the execution and development of operational processes and procedures or operational systems.

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**Key Responsibilities:*

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  • Executes operational initiatives such as opportunity management, resource planning, management tracking and forecasting, customer relationship management, customer satisfaction program, or infrastructure projects.">
  • Assists local functions by tracking, providing frequent reports, reporting progress and highlighting potential issues and opportunities.">
  • Courses operational activities/projects with other functions including service, consulting, business lines and sales, as appropriate.">
  • Provides program and project management support to document and coordinate processes and systems rollouts ensuring appropriate follow up on actions leading to the seamless execution of plans.">
  • May manage one or more operations systems (e.g. time sheet process, resource list, development request, reporting, forecasting and capacity planning) and provide appropriate degree of user support.">
  • .">
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**Qualifications & Requirements:

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  • Bachelor's Degree - Required">
  • Four (4) years of operations experience - Required">
  • Working knowledge of IQVIA products and systems.">
  • Strong focus on process and detail; strong interpersonal and communication skills.">
  • Good English: speaking, reading and writing skills - Mandatory.">
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**About This Role:**

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This role is ideal for an individual who is passionate about improving operational efficiency and effectiveness. The successful candidate will have excellent problem-solving skills, be able to work in a fast-paced environment, and possess strong analytical and technical skills.

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**What We Offer:**

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We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

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