Lifestyle Manager

Há 6 horas


São Paulo, São Paulo, Brasil Ten Lifestyle Group Tempo inteiro

Key Responsibilities

We are seeking a highly skilled and empathetic Lifestyle Manager to join our team at Ten Lifestyle Group. As a key member of our team, you will be responsible for delivering exceptional customer service to our members, ensuring their needs are met and exceeded.

Key Responsibilities:

  • Provide personalized support to members, responding to their inquiries in a timely and inspiring manner.
  • Onboard new members, tailoring our services to their individual needs and preferences.
  • Record and understand member preferences, enabling personalized interactions and building instant rapport.
  • Monitor and achieve key performance indicators (KPIs) and metrics for the success of our main services.

Requirements

Skills and Qualifications:

  • Experience in luxury services, preferably as a UHNW travel consultant.
  • Higher education in Tourism or related areas.
  • Excellent verbal and written communication skills.
  • Strong sense of empathy and ability to connect with members quickly.
  • Engage with Ten's culture, where professionals care about the service we offer.
  • Intermediate/Advanced English / Native Portuguese.

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