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Business Relationship Specialist

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Key Account Manager Job Description

We are seeking a highly skilled Key Account Manager to join our team. As a key account manager, you will be responsible for building and maintaining strong relationships with our clients.

You will work closely with our sales team to develop quality strategies and policies, tailor-made processes to meet the customer expectations.

The successful candidate will have excellent communication and negotiation skills, be able to work independently, and have a strong understanding of business development principles.

You will also be responsible for identifying and developing opportunities to up-sell and provide complete solutions to assigned clients, as well as communicating effectively with all operation and technical teams to fulfill customer's requests and expectations.

Requirements:

  • Bachelor's degree in Textile Engineering or other related field
  • At least 5 years' experience in account management or customer technical services
  • Fluent in English and Portuguese; Spanish is an advantage

Benefits:

We offer a dynamic and challenging work environment where you can grow professionally and personally. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, please submit your application.