Expert Technical Problem Solver

Há 3 dias


Brasil beBeeSupport Tempo inteiro R$80.000 - R$120.000
**Technical Support Specialist**

We're seeking a talented Technical Support Specialist to join our growing team.

  • Provide expert-level technical support for software troubleshooting issues and isolating root causes.
  • Think critically to diagnose, investigate, and resolve complex technical problems efficiently.
  • Guide customers in navigating the platform and its various modules to ensure optimal use and efficiency.
  • Apply solution engineering principles to design and recommend tailored configurations, integrations, and optimizations that meet customer needs.

**Required Qualifications:**

  • 5+ years of experience in Customer Support/Technical Support roles.
  • Bachelor's degree in Computer Science, Information Technology, or equivalent.
  • Fluent in English (spoken and written).
  • Strong problem-solving skills with deep investigative and analytical abilities.
  • Excellent technical writing skills with experience creating clear, concise documentation and knowledge base articles.

**Benefits:**

  • Join a growing, innovative company.
  • Develop your skills with a supportive team.
  • Career advancement opportunities and professional growth paths.
  • Make a real impact on customer success.

**Work Environment:**

  • We offer remote work flexibility.

Are you ready to take your career to the next level?



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