Expert Technical Support Professional

Há 5 dias


Brasil beBeeTechnical Tempo inteiro R$69.000 - R$98.500
Technical Support Specialist

We are seeking a skilled Technical Support Specialist to join our team. As the primary point of contact for hotels in Spain and Latin America, you will be responsible for providing expert technical support for our suite of solutions.

  • Diagnostics: You will diagnose and troubleshoot software-related issues reported by clients, analyzing log files and conducting root cause analysis to identify underlying problems.
  • Solutions: You will proactively provide effective solutions and workarounds to resolve issues and minimize disruptions.
  • Collaboration: You will collaborate with our Product Development team to relay client feedback and enhancement requests.

We offer a competitive salary and performance-based incentives, as well as a comprehensive benefits package. Our dynamic and innovative global team provides opportunities for professional growth and development.

Key Responsibilities:

  • Technical Support
  • Problem Solving
  • Product Enhancement Recommendations

What We Offer:

  • Competitive salary and performance-based incentives
  • Comprehensive benefits package
  • Opportunity to work with a dynamic and innovative global team
  • Professional growth and development opportunities


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