Strategic Technical Problem-Solver

Há 2 dias


Brasil beBeeTechnical Tempo inteiro R$90.000 - R$120.000

Empowering Marketers through Actionable Insights

We aggregate and normalize campaign data from thousands of channels, connect it with lower-funnel attribution, and deliver ROI measurement across every touchpoint.

A strong product, growing customer base, and talented team make us an attractive partner for leading brands.

The Role

We're looking for a Senior Product Support Escalation Engineer – a problem-solver who thrives in fast-paced environments, embraces challenges, and is passionate about improving customer experiences. You'll be the technical voice for our customers, tackling complex issues, and shaping how our product evolves.

  • Be the primary technical support contact for customers, partners, and internal teams.
  • Troubleshoot complex technical issues and drive resolutions.
  • Partner with Product, Engineering, and QA to improve product functionality.
  • Provide expert guidance on SDK integration and deployment.
  • Mentor team members with your deep technical expertise.
  • Advocate for customers by bringing feedback into product discussions.
Requirements
  • 4+ years in technical product support (B2B/SaaS preferred).
  • Hands-on experience supporting software in production environments (Mobile & Web).
  • Strong skills in scripting, SQL, APIs, HTML, HTTP, and debugging tools.
  • Experience in mobile advertising analytics or AdTech is a plus.
  • Excellent problem-solving, analytical, and communication skills.

Join a culture that values creativity, ownership, and customer advocacy, working with world-class products, collaborating with talented global teams, and being part of a fast-growing, innovative company.



  • Brasil beBeeProductivity Tempo inteiro US$90.000 - US$120.000

    Job OverviewAs a Senior Product Support Escalation Engineer, you will be responsible for resolving complex product issues through technical troubleshooting and analyzing system performance to ensure optimal user experience.This role is ideal for a detail-oriented individual who can balance multiple priorities and communicate effectively with technical...


  • Brasil beBeeTechnical Tempo inteiro R$90.000 - R$110.000

    A job opening for a Technical Support Specialist is available. This role involves handling complex, technical customer support issues, troubleshooting software bugs and data anomalies, and collaborating with engineering and product teams to diagnose root causes and develop resolutions.Key Responsibilities Serve as the escalation point for Tier 2 on complex,...


  • Brasil beBeeSupport Tempo inteiro R$80.000 - R$120.000

    **Technical Support Specialist**We're seeking a talented Technical Support Specialist to join our growing team.Provide expert-level technical support for software troubleshooting issues and isolating root causes.Think critically to diagnose, investigate, and resolve complex technical problems efficiently.Guide customers in navigating the platform and its...

  • Strategic Technical Leader

    1 semana atrás


    Brasil beBeeDeveloper Tempo inteiro US$90.000 - US$130.000

    Lead Developer RoleAs a strategic technical leader, you will be the primary point of contact for clients, ensuring successful delivery teams. This role requires a balanced mindset to collaborate and negotiate with clients, bringing a technical vision to life.The ideal candidate will have a strategic and tactical approach, working closely with clients and...

  • Support Specialist

    Há 2 dias


    Brasil beBeeTechnical Tempo inteiro R$80.000 - R$130.000

    Job DescriptionWe are seeking a highly skilled and motivated technical support specialist to join our team in Brazil.This is a full-time position that requires you to provide expert-level technical support and manage a variety of customer requests in a dynamic environment.You will be the go-to resource for our customers, providing assistance and ensuring...


  • Brasil beBeeSupport Tempo inteiro R$4.000 - R$8.000

    At CI&T, we're on a mission to unite human expertise with AI to create scalable tech solutions.Our team of tech transformation specialists work together to build partnerships with clients around the world. With over 7,400 colleagues globally, we've achieved incredible results in our 30 years of history. Artificial Intelligence is an integral part of our...


  • Brasil beBeeEngineering Tempo inteiro R$90.000 - R$120.000

    Job Description We are seeking a skilled professional to take on a strategic role within our Engineering department. This position will involve leading the development and evolution of critical engineering initiatives and processes, driving efficiency, technical maturity, and excellence across the organization.This individual will play a pivotal role in...


  • Brasil beBeeEngineering Tempo inteiro R$90.000 - R$120.000

    Technical Project LeadThis role requires a professional to lead complex technical projects, engage with stakeholders, and develop comprehensive project plans. The ideal candidate will have excellent leadership skills, in-depth knowledge of project management methodologies, and strong communication abilities.Key Responsibilities:Project Planning & Stakeholder...


  • Brasil beBeeTechnical Tempo inteiro R$150.000 - R$250.000

    Expert Technical Solutions Specialist WantedWe are a team of tech transformation specialists, uniting human expertise with AI to create scalable tech solutions.With a global presence and over 7.400 team members, we've built partnerships with more than 1,000 clients during our history. Artificial Intelligence is our reality.We're looking for an Expert...


  • Brasil beBeeCustomer Tempo inteiro US$90.000 - US$120.000

    At Singular, we are looking for a skilled Senior Product Support Escalation Engineer to join our team.The role requires a passionate problem-solver who thrives in fast-paced environments, embraces challenges, and is committed to delivering exceptional customer experiences. As a technical voice for customers, you will tackle complex issues and shape how our...