Support Operations Lead

4 semanas atrás


São Paulo, São Paulo, Brasil Maxihost Tempo inteiro

**About Latitude.sh**

We are a team of passionate individuals about hardware, software, and network infrastructure looking to build the fastest, easiest-to-use, developer-centric single-tenant Cloud infrastructure.

As the Leader of Support for Operations and Network Operations, you will oversee the teams responsible for providing exceptional customer support and ensuring the smooth operation of our global network and server infrastructure.

**Key Responsibilities**

  • Lead and mentor the Operations and Network Operations teams.
  • Establish and promote a culture of urgency within the support team.
  • Oversee the lifecycle management of servers.
  • Implement a product-oriented support culture.
  • Collaborate with the customer success, product, and engineering teams.

**What We Offer**

  • Competitive Compensation.
  • Flexible work hours.
  • Opportunities for professional growth and development.

**Why Latitude.sh?**

We're a lean, agile team of passionate professionals who believe in the power of innovation and creative problem-solving.



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