Customer Support Expert

Há 5 dias

Buenos Aires, Brasil beBeeCustomerService Tempo inteiro R$25.000 - R$45.000
Job Overview

We are seeking a highly skilled Customer Service Associate to join our dynamic team. In this role, you will play a key part in delivering exceptional customer service, exceeding objectives, and driving greater customer satisfaction.

Key Responsibilities
  • Process 60-100 inbound calls per day, efficiently handling customer inquiries and resolving issues promptly.
  • Manage outbound calls, leveraging your communication skills to build strong relationships with customers.
  • Maintain a working knowledge of products, accounts, representatives, tools, and dispensing systems, staying up-to-date on industry developments.
  • Complete calls accurately while speaking with customers, ensuring seamless interactions.
  • Process orders, literature requests, and apply information to customers in a timely manner.
Requirements
  • A high school qualification or equivalent is required.
  • Proficiency in Microsoft Office Suite software (Excel, Word, Access, and Outlook) is essential for success in this role.
  • Experience using Customer Service software is necessary for efficient performance.
Preferred Qualifications
  • A bachelor's degree completed or in process is desirable.
  • The ability to interact professionally with others and work independently in a fast-paced environment is crucial.
  • Strong problem-solving and interpersonal skills are vital for success in this role.
  • Excellent verbal and written communication skills are essential for building strong relationships with customers.
  • Dependability and a willingness to learn are essential qualities for this position.
What We Offer
  • Flexible work hours that fit your schedule allow for better work-life balance.
  • Recognition for meeting goals and opportunities for advancement create a path for career growth.
  • Professional development through training and mentorship helps you sharpen your skills.
  • Working for a stable, growing global company provides security and stability.

This is an excellent opportunity for those who value flexibility, recognition, and professional growth. If you are a motivated individual with excellent communication skills, we encourage you to apply for this exciting role.

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