Technical Customer Experience Lead for Global Expansion
2 semanas atrás
"> Amazon Servicos de Varejo do Brasil Ltda. is a leading e-commerce company with a long-term vision to enable a seamless global shopping experience for all customers worldwide. Our goal is to create software that offers customers a unique shopping experience tailored to their preferences.
">
">About the Role:
"> We are seeking a highly skilled Technical Customer Experience Lead to join our team responsible for automating the launch strategy for Amazon's expansion into new countries. As a key member of our team, you will build customer-facing features in a highly distributed environment that directly impacts Amazon's e-commerce revenue in over 150+ countries.
">
">About You:
"> To succeed in this role, you must have a proven track record of delivering high-quality software and working effectively with external and internal teams. You should be inventive, highly quantitative, and have great judgment and passion for building a great customer experience. A strong understanding of design patterns, reliability, and scaling is essential, as well as experience programming with at least one software programming language. Additionally, you should have a pragmatic approach and iterative mindset, with the ability to simplify complex problems and deliver results.
">
">Key Responsibilities:
"> - Build customer-facing features that reach millions of new customers worldwide
"> - Work closely with the business to define the expansion strategy and develop innovative solutions to support Amazon's exponential growth
"> - Collaborate with cross-functional teams to automate the launch strategy for Amazon's expansion into new countries
"> - Develop and maintain high-quality software that meets the needs of Amazon's customers and stakeholders
">
">What We Offer:
"> - Competitive salary: R$120,000 - R$180,000 per year (estimated based on location and experience)
"> - Opportunity to work on challenging projects that impact Amazon's e-commerce revenue globally
"> - Collaborative and dynamic work environment with a talented team of engineers and professionals
"> - Professional development opportunities to enhance your skills and expertise
">
">Requirements:
"> - 3+ years of non-internship professional software development experience
"> - 2+ years of non-internship design or architecture experience
"> - Experience programming with at least one software programming language
"> - Bachelor's degree in computer science or equivalent
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