Tech Lead for Customer Experience Transformation

1 semana atrás


São Paulo, São Paulo, Brasil beBeeCustomer Tempo inteiro
Job Title

Tech Lead for Customer Experience Transformation

">About the Role
  • This role focuses on fostering strong relationships with CX teams and collaborating with multiple stakeholders to drive business outcomes through technical leadership.
  • We seek a highly experienced professional who can deliver measurable results and provide consultation, demos, and standard processes on product capabilities for quick wins.

The ideal candidate will have extensive experience in service management, operational support, and customer experience transformation in SaaS environments.

Required Skills
  • 10+ years of technical experience, with at least 6 years in Enterprise environments.
  • Demonstrated success delivering measurable business outcomes through technical leadership.
  • Proven track record as a trusted technical adviser at the executive level in Enterprise settings.
Benefits

We promote work-life balance, flexible hours, and remote work where possible, along with comprehensive benefits and parental leave programs.

Equal Opportunity Employment

We are committed to fostering a diverse, inclusive workforce and are an equal opportunity employer.



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