Senior Business Development Manager

Há 3 dias


Rio de Janeiro, Rio de Janeiro, Brasil beBeeSenior Tempo inteiro R$30.000 - R$48.000

We are seeking an experienced Business Development Manager to join our Customer Success team in Sao Paulo or Rio, Brazil.

About the Role:

This is a key position responsible for delivering exceptional customer experience and driving revenue growth through renewals, upsells, and account expansion. The successful candidate will have a strong background in account management, with a proven track record of managing a book of business and driving MRR/ARR growth.

The ideal candidate will be a customer-driven professional with excellent communication, interpersonal, and presentation skills. They will also possess native-level Portuguese and full professional proficiency in English (C1).

  • Research and study new clients to identify their expected value from our product
  • Conduct kick-off training for new clients
  • Manage a portfolio of 100 accounts, including 30% high-touch, with structured follow-ups, clear prioritization, and proactive engagement across the entire customer journey
  • Engage with clients through their product journey and ensure appropriate experience to increase adoption and retention
  • Execute renewals and expansions proactively, based on account usage, growth potential, and business insights
  • Support clients through email/phone when they have a question or a concern
Requirements:
  • Native-level Portuguese and full professional proficiency in English (C1)
  • At least 5 years of experience as an Account Manager or a CSM in B2B, preferably in SaaS
  • Proven track record managing a book of business of 50+ accounts, with a strong ability to plan, organize and prioritize effectively
  • Experience driving MRR/ARR growth through renewals, upsells, or cross-sells
  • Customer-driven personality with empathetic and emotional intelligence skills
  • Excellent communication, interpersonal, and presentation skills
What We Offer:

A competitive compensation package, including a remote-first model, home office set up budget, high-end laptop and monitor, reimbursement of co-working space expenses, wellness budget, and individual development plan.

We are an equal opportunity employer and invite applications from people from all walks of life.


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