Senior Financial Services Operations Specialist

Há 13 horas


São Paulo, São Paulo, Brasil ServiceNow Tempo inteiro
Overview

ServiceNow is a global market leader in innovative AI-enhanced technology, serving over 8,100 customers worldwide. As a Senior Financial Services Operations Specialist, you will be part of our professional services organization, driving complex issues through analysis and resolution.

Job Description

The role involves configuring the ServiceNow Platform based on leading practices to provide solutions that achieve customer outcomes. You will participate in workshops with customers to assess current processes and establish future-state processes.

  1. Design and deliver ServiceNow FSO solutions with a technical architecture designed for long-term success and following ServiceNow technical standards and leading practices.
  2. Provide oversight and unit testing of code developed by partner or customer employees.
  3. Advise customers on how to take advantage of the ServiceNow Platform capabilities to improve their business processes.
Requirements
  • 8+ years experience as part of a professional services organization; or equivalent education/experience.
  • Ability to travel up to 50%.
  • Industry domain expertise in FSI (financial services industry).
  • Creative with comfort running projects independently.
  • Success driving complex issues through analysis and resolution.
  • Experience working collaboratively.
  • ServiceNow certifications in aligned workflow.
  • Advanced English skills.
Estimated Salary Range: $120,000 - $180,000 per year

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