Quality Assurance Team Lead

Our client is seeking a **meticulous and results-driven Quality Assurance (QA) Specialist** to join their **Contact Center team in Malta**, supporting the **German and Austrian Sales Department**. This role is essential in ensuring **high-quality customer interactions, improving team performance, and maintaining company quality standards**. Working closely...

**Responsibilities**: - Monitor and evaluate the quality of customer interactions to improve the efficiency of the German and Austrian sales team through structured assessments and constructive feedback. - Review call recordings and customer interactions to ensure compliance with company quality standards. - Develop and maintain evaluation forms and...

**About Wolt**: At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we're building the delivery of (almost) everything and you'll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we...

**Who we are is what we do.**Deel and our family of growing companies are made up of global teams dedicated to helping businesses hire anyone, anywhere, easily.The team comprises over three thousand self-driven individuals spanning over 100 countries, and our unified yet diverse culture keeps us continually learning and innovating the platform and products...

**Position Overview**: The Customer Relations Team Lead will oversee and support a team of customer service representatives, ensuring exceptional service delivery and customer satisfaction. They will handle escalated queries, provide guidance and training to team members, and collaborate with other departments to enhance service processes. This role involves...

We’re looking for an exceptional Affiliate Team Lead to take the reins of operational side of our Affiliate department and drive forward our global affiliate programs. This is a rare opportunity to step into a pivotal leadership role at a high-growth iGaming company where your impact will be visible from day one. As the Affiliate Team Lead, you’ll not...

Our vision is to offer the best **customer engagement**and **player experience** in the gaming industry by providing industry-leading products.With a remote-first team spanning the MENA region, **WinLux** is committed to delivering an exceptional gaming experience. We are passionate about what we do and take pride in our growing, diverse in-house team, who...

As the Team Manager, you will serve as the main point of contact for the team, providing guidance, training, and feedback to ensure optimal performance. You will work closely with the Service Manager Lead and Senior Trainer to uphold company policies, implement best practices, and enhance the overall player experience. **Key Responsibilities** - Lead,...

As the Team Manager, you will serve as the main point of contact for the team, providing guidance, training, and feedback to ensure optimal performance. You will work closely with the Service Manager Lead and Senior Trainer to uphold company policies, implement best practices, and enhance the overall player experience.**Key Responsibilities**- Lead, support,...

Job RoleWe are seeking a highly skilled Quality Assurance Specialist to join our team. As a key member of the organization, you will play a vital role in ensuring the accuracy and quality of our clients' content across various platforms.">","]}',