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Customer Service Professional
3 semanas atrás
We are seeking a highly skilled and experienced customer service representative to join our team.
Job Responsibilities:
- Engage in proactive communication with customers to resolve their queries and issues.
- Provide empathetic and professional support to ensure all customer needs are met.
- Collaborate with team members to address payments and other issues in a timely manner.
Key Qualifications:
- Native speaker of Portuguese with fluency in English.
- 21+ years old with excellent grammar and typing skills.
- Able to learn, adapt, and retain new information quickly.
- Willingness to improve and multitask in a dynamic environment.
Work Arrangements:
- 40-44 hours per week, fixed hours, 5 days a week.
- Some shifts during morning, others during afternoon, with at least one day on the weekend.
Job Type: Contract, Long-term position (1 year or more).
Language: Portuguese, English.
