
Global Technical Specialist Intern
Há 2 dias
This role is part of a global internship program that provides students with hands-on experience in a real-world setting.
Key responsibilities:
You will provide a globally accessible escalation point for customer incidents, support consultants on effective issue resolution, and fill process gaps to ensure consistent and reliable processing of critical customer incidents.
Required skills:
- Strong communication skills in both English and Portuguese.
- Undergraduate students in technology or business fields preferred.
- Basic knowledge in one business/technology area.
- Basic experience dealing with IT and standard software.
Why SAP?
We believe in fostering an inclusive culture where everyone can thrive. Our flexible working models and focus on health and well-being help ensure that our employees feel supported and motivated.
About the team:
The service and support team works closely with customers to resolve technical issues and ensure satisfaction. They are responsible for ongoing technology support and services to SAP customers.
What you'll gain:
This role offers a unique opportunity to develop your problem-solving and analytical skills, work collaboratively in teams, and gain valuable experience in a fast-paced environment.
Who we're looking for:
We seek candidates who are proactive, resilient, and curious. You should be able to communicate effectively and work well under pressure.
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