
Global Supply Chain System Specialist
Há 4 dias
The IT Systems Support Engineer plays a pivotal role in ensuring the seamless functioning of global supply chain systems. Key platforms such as SAP ECC, APO, JDA, and HANA require maintenance and continuous improvement to drive operational excellence.
Key Responsibilities:- Operate and maintain internal supply chain systems including SAP ECC, APO, JDA Planning, HANA, and related platforms.
- Monitor and troubleshoot system issues promptly to ensure business continuity.
- Provide optimization recommendations from a holistic system solution perspective to drive continuous improvement.
- Collaborate with cross-functional teams to enhance system performance and user experience.
- Adhere to Service Level Agreement (SLA) standards for incident response and resolution.
- Bachelor's degree or higher in Information Management, Computer Science, or related fields.
- Strong PL/SQL development skills; familiar with Oracle, SQL Server, MySQL, and other common databases.
- Familiarity with ERP systems such as SAP, JDA is beneficial.
- Problem-solving mindset: ability to analyze system anomalies and propose optimization solutions.
- Fluent in English (written and spoken); able to work in a global team environment.
- Willingness to adapt to rotating shifts if required.
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