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iGaming Account Manager

2 meses atrás

São Paulo, São Paulo, Brasil Leprechaun Media LTDA Tempo inteiro
iGaming Account Manager Job Description

Leprechaun Media LTDA is seeking an experienced and proactive iGaming Account Manager to join our growing team in São Paulo, SP. As an Account Manager, you will be responsible for managing and nurturing relationships with our key clients and partners in the iGaming industry.

Key Responsibilities:

  • Client Relationship Management: Serve as the primary contact for assigned clients, cultivating and maintaining strong relationships to ensure high engagement and satisfaction.
  • Account Growth & Optimization: Identify opportunities to upsell and assist clients in optimizing their use of iGaming products to enhance performance and boost revenue.
  • Lead Generation: Proactively seek and qualify new business opportunities through research, networking, and outreach efforts, including calls and emails.
  • Client Onboarding: Facilitate the onboarding of new clients, ensuring a smooth process and providing necessary training on our platform.
  • Performance Monitoring: Analyze client data to deliver insights and recommendations for strategies to improve overall performance.
  • Leadership & Team Development: Lead and mentor the account management team, providing guidance, training, and support to ensure team success.
  • Strategic Planning: Develop and implement strategic plans for the account management team to achieve business objectives, enhance client relationships, and drive growth.
  • Cross-Department Collaboration: Collaborate closely with marketing, product development, and support teams to ensure client success and address any issues promptly.
  • Account Management Support: Work with the account support team to nurture existing client relationships, addressing their needs and offering ongoing assistance.
  • Sales Reporting: Keep accurate records of leads, opportunities, and account activities in the CRM system, providing regular updates to the sales team.
  • Market Research: Stay up-to-date on industry trends, competitor activity, and emerging opportunities to effectively position our iGaming offerings in the market.

Qualifications:

  • Proven Account Management Experience: 2+ years of experience in account management, preferably in the iGaming, online gambling, or affiliate marketing sectors.
  • In-depth Knowledge of iGaming: Strong understanding of iGaming products such as loterias, online casinos, sports betting, and player engagement strategies.
  • Excellent Communication Skills: Ability to effectively communicate with clients, and internal teams in both written and verbal form.
  • Goal-Oriented and Self-Motivated: A strong drive to meet and exceed sales and account management targets.
  • Analytical Thinking: Experience using data and analytics to inform decision-making and provide actionable insights for client performance.
  • Tech-Savvy: Familiarity with CRM tools and account management software to track performance and client communications.
  • Problem-Solving Skills: Capable of addressing client concerns and resolving issues in a timely manner.

Why Work with Us?

  • Career Growth: Opportunities for career advancement in a rapidly expanding iGaming company.
  • Innovative Environment: Work with a dynamic and passionate team in a fast-paced, innovative industry.
  • Competitive Compensation: Attractive salary with performance-based bonuses.