Team Performance Driver
Há 4 dias
As a key team member, you will drive performance by executing processes to meet client expectations and fostering a culture of quality and compliance.
Key Responsibilities:- Develop and execute process execution plans in alignment with client contracts.
- Conduct regular briefings and debriefs to ensure focus on key metrics and maintain quality standards.
- Prepare meeting notes and share with the team to enhance collaboration.
- Share performance data with clients at regular intervals.
- Interact with clients and communicate updates and changes to the team.
- Analyze performance metrics, conduct RCA, and implement improvements.
- Present weekly and monthly performance data to stakeholders.
- Collaborate with internal stakeholders to resolve issues and ensure project success.
- Participate in discussions on forecast and resource allocation.
- Organize team-building activities to promote engagement and morale.
- Strong leadership and communication skills.
- Ability to work in a fast-paced environment.
- Good analytical and problem-solving skills.
- Effective teamwork and collaboration skills.
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