Senior Human Resources Manager

Há 2 dias

São Paulo, São Paulo, Brasil beBeeAmbassador Tempo inteiro R$72.500 - R$94.500
Job Overview

This is a dynamic role that involves overseeing the local HR operations and ensuring seamless service delivery.

Key Responsibilities:
  • Recruitment, administrative duties, employee relations, and compensation & benefits management.
  • Serve as a key contact point for employees and managers to resolve queries and personnel-related challenges.
  • Responsible for Labor Relations/Employee Relations (LR/ER) activities and resolution of employee relations cases.
  • Possesses extensive knowledge of the local labor market and ensures HR Service Delivery aligns with and complies with local laws and regulations.
  • Maintains locally required records and ensures technology systems and databases are up-to-date, accurate, and compliant with legislation.
  • Ensures personnel policies and procedures are followed, adhering to global and local compliance needs.
  • Provides guidance to employees and managers on self-service transactions, HR portal navigation, and policy interpretation to facilitate self-support.
  • Generates operational reports and analyzes data to identify opportunities for continuous improvement in local HR service delivery.
Continuous Improvement
  • Responsible for implementing operational procedures to drive efficiency and continuous improvement.
  • Collaborates with People Services leads to understand and implement processes, focusing on employee experience and continuous improvement of employee life events.
  • Monitors overall service satisfaction with HR, business leaders, people managers, and employees.
  • Participates in Capability Expert Communities to bring in the People Services perspective for HR capabilities.
  • Engages in the Local Improvement Committee to drive local service delivery improvements, collaborating with HRBPs, and contributing to the continuous improvement agenda.
  • Provides input to Centers of Excellence (COEs) for developing innovative people solutions and supports HRBPs on change and communication plans for large-scale change programs.
  • Acts as an ambassador of HR transformation and the adoption of the HR Service Delivery Model, serving as a role model.
Requirements
  • Strong HR policy and administration knowledge, understanding of local legal frameworks and regulations.
  • Experience with employee relations, talent & learning, performance management, HR analytics, and compensation & benefits.
  • Proficient in HR technology and data analysis tools (e.g., Excel, Workday).

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