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IT Support Engineer
Há 1 mês
We are seeking a highly skilled IT Support Engineer - QA Analyst to join our team. As a key member of our software development team, you will be responsible for ensuring the quality and functionality of our software applications.
Key Responsibilities:
- Conduct comprehensive software testing to guarantee impeccable feature releases.
- Develop and maintain accurate test plans and ensure compliance across all platforms.
- Create detailed reports on the quality and functionality of software applications after thorough testing.
- Recommend enhancements to current testing methodologies, tools, and processes to refine and iterate our QA practices.
- Collaborate with developers, product managers, and leaders throughout the software development life cycle, ensuring that quality standards are always achieved.
About You
- 5+ years of experience in Manual Quality Assurance Testing.
- 2+ years of experience scripting in at least one or preferably multiple scripting languages such as PowerShell, Bash, Batch, Python, etc.
- 5+ years of recent experience in roles like Technical IT Support, Product Support, or Systems Engineering is essential.
- Bachelor's degree in technology is a distinct advantage, though not mandatory.
- Previous experience with at least 2 of the 3 operating systems: Windows, Mac, or Linux is required.
- Experience with computer networks and network equipment setup and management.
- Experience working with databases including PostgreSQL, SQL, and MySQL.
- Experience setting up and configuring Virtual Machines (VM).
- Experience with Mobile App Testing.
- Experience with TCP/IP protocols.
- Previous experience with Automation Testing.
- Experience with Jira and Jira X-Ray extension.
About NinjaOne
NinjaOne automates the hardest parts of IT, empowering more than 17,000 IT teams with visibility, security, and control over all endpoints. The NinjaOne platform is proven to increase productivity while reducing risk and IT costs.
What You'll Love
- Our flexible working hours with home office options enable you to successfully balance your personal life and your job.
- Grow personally and together with one of the fastest growing companies globally.
- Develop your skills through our renowned training platform.
- Receive competitive compensation.
- Collaborate with an amazing international workforce.
