IT Support Specialist
Há 6 dias
Company Overview
Cognizant is a leading IT services provider, dedicated to delivering innovative solutions to clients worldwide.
Salary
The estimated salary for this position is around $80,000 per annum, commensurate with experience and location.
Job Description
As an IT Support Analyst at Cognizant, you will be part of a team that provides technical support to clients, ensuring seamless service delivery and continuous improvement.
Key Responsibilities:
- Incident Management: Collaborate with cross-functional teams to troubleshoot and resolve complex technical issues within agreed Service Level Agreements (SLAs).
- Problem Analysis: Conduct root cause analysis of incidents to identify areas for process improvements.
- Service Monitoring: Proactively monitor services to detect potential failures and notify stakeholders promptly.
- Continuous Improvement: Develop and implement enhancements to reduce effort and eliminate redundancies.
Required Skills and Qualifications:
- Level 3 Support Experience: Must have hands-on experience in providing advanced technical support.
- Programming Skills: Proficient in programming languages such as Java, Python, or .Net for debugging and maintenance.
- Database Management: Knowledge of SQL and its applications.
- ITIL Methodology: Familiarity with ITIL principles and best practices.
- Language Skills: Advanced English language skills are essential.
Benefits:
- Ongoing Training and Development: Access to training programs and development plans to enhance your skills.
- Competitive Salary and Benefits Package: A comprehensive compensation package, including salary, bonuses, and benefits.
- Career Growth Opportunities: The opportunity to work with leading global companies and grow your career.
-
IT Support Specialist
3 semanas atrás
São Paulo, São Paulo, Brasil Cognizant Tempo inteiroAbout the Role:Cognizant seeks an IT Support Specialist to join our team. As an IT Support Specialist, you will work with our clients to understand their needs and provide solutions to their technical issues. This is a key role in our organization, and we are looking for a highly skilled and motivated individual to fill this position.Duties and...
-
Technical IT Support Specialist
Há 7 dias
São Paulo, São Paulo, Brasil Cognizant Tempo inteiroAt Cognizant, we're looking for a skilled Technical IT Support Specialist to join our team. As a Desktop Support Analyst, you'll play a crucial role in ensuring the smooth operation of our clients' IT systems.Our ideal candidate will have experience in supporting manufacturing / lab IT systems and devices, with advanced troubleshooting capabilities for...
-
IT Support Specialist
Há 1 mês
São Paulo, São Paulo, Brasil Pacifica Continental Tempo inteiroAt Pacifica Continental, we are seeking a skilled IT Support Specialist to join our team.Key Responsibilities:Install and configure computer hardware, software, systems, networks, printers, and scanners.Monitor and maintain computer systems and networks.Provide technical support across the company.Set up accounts for new users.Repair and replace equipment as...
-
IT Support Specialist
Há 1 mês
São Paulo, São Paulo, Brasil Tbwa ChiatDay Inc Tempo inteiroJob Title: IT Helpdesk SpecialistWe are seeking a highly skilled and motivated IT Helpdesk Specialist to join our team at Manychat. As a key member of our internal IT team, you will be responsible for providing technical assistance and support to our employees and São Paulo office.Key Responsibilities:Employee laptop maintenance: prepare laptops for new...
-
Senior It Support Expert
3 semanas atrás
São Paulo, São Paulo, Brasil Swile Tempo inteiroAbout the IT TeamThe IT team at Swile, based in France, is looking for a new Senior IT Support Specialist to join their team in Sao Paulo. This role involves collaborating with the local team to improve the overall IT experience for Swile users. Key responsibilities include delivering projects, enhancing processes, and providing support on various topics.Key...
-
IT Support Specialist
2 semanas atrás
São Paulo, São Paulo, Brasil Pacifica Continental Tempo inteiroJob DescriptionPacifica Continental is seeking a highly skilled IT Support Specialist to join our team. In this role, you will be responsible for installing and configuring computer hardware, software, systems, networks, printers, and scanners.Key ResponsibilitiesInstalling and configuring computer hardware, software, systems, networks, printers, and...
-
IT Support Specialist
4 semanas atrás
São Paulo, São Paulo, Brasil Heidrick & Struggles Tempo inteiroAbout the RoleHeidrick & Struggles is a global leadership advisory and on-demand talent solutions provider.We are seeking an experienced IT Service Delivery Analyst to join our team. The successful candidate will work closely with our clients to develop future-ready leaders and organizations.ResponsibilitiesTechnical Support: Provide technical support to...
-
Senior IT Support Specialist
3 semanas atrás
São Paulo, São Paulo, Brasil HrSoul Tempo inteiroJob RequirementsWe are seeking a highly skilled Senior IT Support Specialist to join our team at HrSoul. The ideal candidate will have experience with troubleshooting issues related to Active Directory, Networks (TCP/IP, DNS, DHCP, VPN) and Windows environment.Key ResponsibilitiesAdminister BitLocker and Windows CoreAnalyze Windows Performance using Windows...
-
IT Specialist
2 meses atrás
São Paulo, São Paulo, Brasil AYM business solutions Tempo inteiroJob Title: Especialista de TIJob Overview: We are seeking a highly skilled IT Specialist to join our team at AYM Business Solutions. The ideal candidate will be responsible for maintaining, troubleshooting, and improving our network infrastructure and developing software solutions that integrate with our existing systems.Key Responsibilities:Network...
-
IT Operations Specialist
3 semanas atrás
São Paulo, São Paulo, Brasil Element Solutions Inc Tempo inteiro**Job Summary**:ELEMENT SOLUTIONS INC is a leading specialty chemicals company that formulates innovative solutions to enhance the performance of products people use every day. We are seeking an experienced IT Operations Specialist to lead our local IT operations team, ensuring the smooth running of day-to-day IT operations, including End-User Support and...
-
IT Specialist for Patient Care
3 semanas atrás
São Paulo, São Paulo, Brasil Danaher Corporation Tempo inteiroJob Description:At Danaher Corporation, we're committed to improving global healthcare through reliable, fast, and easy patient diagnoses. We're seeking an IT Specialist to join our HGM Service and IT team in the LATAM region. As a key member of our team, you'll be responsible for enhancing customer satisfaction and support by addressing customer inquiries,...
-
São Paulo, São Paulo, Brasil Nord Anglia Education Tempo inteiroAvenues São Paulo seeks a motivated and experienced IT Support Specialist to join our Information Technology team. This role is an excellent opportunity for individuals who are passionate about technology and education.About AvenuesAvenues is a world-renowned school that provides a transformative educational experience for students from 18 months old...
-
Senior IT Infrastructure Specialist
1 semana atrás
São Paulo, São Paulo, Brasil DyStar Tempo inteiroCompany Overview:DyStar is a leading global player in the textile industry, and we are looking for a highly skilled IT Infrastructure Specialist to join our team. Salary:$120,000 - $150,000 per annum, depending on experience Job Description:We are seeking a talented IT Infrastructure Specialist to manage and maintain our company's IT systems. The...
-
Technical Support Specialist
Há 1 mês
São Paulo, São Paulo, Brasil Qintess Tempo inteiroJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Qintess. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our end-users, ensuring that they have a seamless experience with our Windows environment.Key ResponsibilitiesReview, prioritize, and resolve incoming...
-
Global Enterprise Windows Support Specialist
3 semanas atrás
São Paulo, São Paulo, Brasil Time De Recrutamento Tempo inteiroJob Title: Global Enterprise Windows Support SpecialistAt Time De Recrutamento, we're seeking an experienced Global Enterprise Windows Support Specialist to join our team. As a key member of our support organization, you will be responsible for providing exceptional technical support to our clients worldwide.Responsibilities:• Provide expert-level...
-
Desktop Support Specialist
Há 1 mês
São Paulo, São Paulo, Brasil Excis Compliance ltd Tempo inteiroJob OpportunityAt Excis Compliance ltd, we are seeking a skilled Desktop Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing top-notch technical support to our users, ensuring seamless operation of desktop systems and applications.Key Responsibilities:Respond to and resolve support requests from...
-
IT Infrastructure Specialist
2 semanas atrás
São Paulo, São Paulo, Brasil Mufg Brazil Tempo inteiro**Unlock Your Career Potential at MUFJ Brazil**Mitsubishi UFJ Financial Group (MUFG), the 7th largest financial group in the world, is seeking a highly skilled IT Infrastructure Specialist to join our team. With over 120,000 colleagues worldwide, we strive to make a positive impact for every client, organization, and community we serve.We are committed to...
-
Desktop Support Specialist
3 semanas atrás
São Paulo, São Paulo, Brasil Iron Systems Inc. Tempo inteiroJob Title: Desktop Support SpecialistJob Description:As a Desktop Support Specialist at Iron Systems Inc., you will be responsible for providing top-notch support for customer-approved end user devices such as desktops, laptops, and printers. Your duties will include providing priority assistance to VIP users, delivering IMACD and administrative support, and...
-
Audiology Support Specialist
2 semanas atrás
São Paulo, São Paulo, Brasil WSAudiology Tempo inteiroAbout the JobWe are seeking a highly skilled and detail-oriented Audiology Support Specialist to join our team at WSAudiology. As a key member of our support team, you will play a vital role in ensuring the smooth operation of our hearing centers and IT systems.Key ResponsibilitiesProvide exceptional customer service to end-users, responding to requests for...
-
Operational Support Specialist
2 semanas atrás
São Paulo, São Paulo, Brasil Team Liquid Tempo inteiroJob OverviewTeam Liquid is seeking a highly skilled Operational Support Specialist to join our team. As a key member of our facilities operations, you will be responsible for driving facility management and event planning initiatives that support our vibrant workplace culture.