Advanced Solutions Specialist

1 semana atrás

São Paulo, São Paulo, Brasil beBeeTechnical Tempo inteiro R$45.000 - R$75.000

About the Role:

We are seeking a skilled technical professional to provide expert support and solutions for our Mortar Powder and building material coatings product lines.

This role combines hands-on field troubleshooting, customer training, and collaboration with research and development teams to optimize product performance and ensure customer satisfaction in construction, industrial, and architectural markets.

Responsibilities:

  • Provide Technical Support & Troubleshooting
  • Serve as the primary technical contact for customers, distributors, and sales teams, resolving issues related to product application, performance, and compatibility.
  • Conduct on-site visits to diagnose problems and recommend solutions for Mortar Powder and coatings.
  • Product Training & Documentation
  • Develop and deliver technical training programs for customers, contractors, and internal teams on product usage, safety protocols, and best practices.
  • Create detailed technical documentation, including application guides, safety data sheets (SDS), and troubleshooting manuals.
  • Product Optimization & Testing
  • Collaborate with R&D and quality assurance teams to improve product formulations based on field feedback and performance data.
  • Perform lab and field tests to validate product compatibility with substrates and environmental conditions.
  • Compliance & Sustainability
  • Ensure products meet industry standards and environmental regulations.
  • Advocate for sustainable solutions, such as eco-friendly coatings or recycled sand powder applications.
  • Cross-Functional Collaboration
  • Support sales teams by participating in client meetings, demonstrating product value, and addressing technical inquiries during pre- and post-sales phases.

Requirements:

A bachelor's degree in chemical engineering, materials science, chemistry, or a related field is required. Advanced degrees or certifications are a plus. 3+ years of experience in technical service, R&D, or application engineering within the building materials, coatings, or construction chemicals industry.

Required Skills:

  • In-depth knowledge of Mortar Powder applications and coating technologies.
  • Proficiency in laboratory testing methods, data analysis, and root-cause analysis for product failures.
  • Familiarity with CAD software, simulation tools, or digital tools for technical documentation is advantageous.

Preferred Skills:

  • Experience with green building certifications.
  • Multilingual skills for roles supporting global markets.
  • Willingness to travel up to 50% for customer site visits and industry events.

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