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Hotel Customer Experience Specialist
2 semanas atrás
Dedicate yourself to crafting exceptional customer experiences by meticulously tracking orders and responding to complex inquiries.
- Develop a customer-centric mindset, ensuring each interaction is nothing short of outstanding.
- Implement innovative solutions to resolve intricate customer support issues, fostering trust and loyalty.
- Collaborate with cross-functional teams to identify areas for improvement, driving efficiency and quality.
**Essential Qualifications:**
- Bachelor's degree in Hospitality Management or Administration.
- Previous experience in customer-facing roles, preferably in hotel administration.
- Ability to work flexible schedules, including weekends when necessary.
- Proficiency in Microsoft Office Suite.