Mountain Hospitality Host
1 semana atrás
Embark on a rewarding career as a Guest Services Ambassador, where you will be the first point of connection for our guests and embody the spirit of mountain hospitality.
Key Responsibilities:
- Welcoming visitors with authentic warmth and initiating engaging conversations.
- Navigating peak periods with poise and delivering exceptional service while managing time effectively.
- Connecting with guests through clear, friendly communication that anticipates and addresses their needs.
- Sharing in-depth knowledge to guide guests confidently through their selections.
- Staying current on seasonal resort offerings and summer activities to enhance guest recommendations.
- Transforming challenging situations into positive outcomes using established guest recovery practices.
- Presenting a polished, professional appearance that reflects our standards.
Essential Qualities:
- Able to assist guests as they navigate our website and online platform to purchase tickets and passes.
- Ability to maintain composure and warmth even during busiest periods.
- Innate talent and passion for human connection.
- Strong presence to proactively guide guests confidently.
About Our Culture:
We foster a fun and inspiring culture that we live every day. We look for employees who are passionate about sharing mountain culture and care about winning as a team.
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