Operations Assistant

Há 6 dias


São Paulo, São Paulo, Brasil Cencora Tempo inteiro
Job Summary

We are seeking a highly organized and detail-oriented Operations Assistant to join our team at Cencora. As an Operations Assistant, you will play a critical role in ensuring the smooth operation of our logistics and transportation services.

Key Responsibilities
  • Monitor and track shipments, ensuring timely delivery and resolution of any issues that may arise.
  • Communicate effectively with the Customer Service team, agents, and drivers to ensure seamless coordination and execution of operations.
  • Update and maintain accurate records of internal linehaul information, shipments, and performance indicators.
  • Perform daily follow-ups with agents to ensure compliance with Standard Operating Procedures (SOPs) and company policies.
  • Organize and maintain accurate records of Proof of Delivery (POD) and transfer documents.
  • Collaborate with the Customer Service team to resolve any issues or concerns related to shipments or operations.
  • Ensure that all reports and documentation are completed accurately and on time.
  • Maintain a clean and organized workspace, adhering to company standards.
  • Develop and maintain excellent relationships with team members, agents, and customers.
Requirements
  • Bachelor's degree in Business, Logistics, or a related field.
  • At least 1 year of experience in customer service and operations, preferably in the transportation industry.
  • Intermediate English language skills.
  • Basic knowledge of office software, including Excel and Windows.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong communication and teamwork skills.
What We Offer

Cencora offers a comprehensive benefits package, including basic life insurance, personal accident insurance, business travel accident insurance, and EAP resources. Additional country-specific benefits may be provided, including healthcare, sick leave, death and disability, retirement, and perks and allowances.


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