Senior Technical Team Lead

Há 17 horas


Contagem, Minas Gerais, Brasil beBeeTechnical Tempo inteiro R$80.000 - R$150.000
Job Title

The ideal candidate will have a strong technical background and experience in managing teams.

  • Promote a customer-centric culture, driving continuous improvement across support delivery.
  • Manage onboarding, mentoring, and ongoing development of team members.
  • Foster cross-functional collaboration between Technical Support and other departments.

This is a remote position, allowing employees to work from anywhere.

Key Responsibilities:
  1. Lead, develop, and coach a team of Technical Support Engineers (TSEs)
  2. Drive operational efficiency through KPI tracking and process optimization
  3. Act as a liaison between Technical Support and other departments


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