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Customer Growth Expert
2 semanas atrás
CleverTap is seeking a Senior Customer Success Manager to provide complete support to our LATAM customers. As a trusted advisor, you will help them achieve business outcomes and realize value through the adoption of our customer engagement platform.
- Develop and implement customized success plans for each customer.
- Conduct regular health checks to understand customer businesses and identify opportunities for growth.
For this role, we are looking for someone who has experience in developing and implementing success plans, conducting regular health checks, and building strong relationships with key stakeholders.
- We are seeking a highly organized and analytical individual who can manage multiple customer relationships simultaneously.
- The ideal candidate will have excellent communication skills, both written and verbal, and be able to adapt to changing circumstances.
As a Senior Customer Success Manager, you will play a critical role in helping our customers achieve their business goals. If you have a passion for delivering exceptional customer experiences and driving business growth, then this could be the perfect opportunity for you.
Key Responsibilities- Develop and implement customized success plans for each customer.
- Conduct regular health checks to understand customer businesses and identify opportunities for growth.
- Build and maintain relationships with key stakeholders, including C-level executives and marketing teams.
- Collaborate with customers to develop and launch targeted marketing campaigns.
- Stay up-to-date on industry trends and best practices in digital marketing and analytics.
- A competitive salary and bonus structure.
- Ongoing training and professional development opportunities.
- A dynamic and supportive work environment.
