Technical Support Specialist

Há 8 horas

Fortaleza, Ceará, Brasil beBeeCustomer Tempo inteiro
Job Description

This position plays a key role in providing exceptional support to customers. As a technical expert, you will be responsible for troubleshooting and resolving issues related to NCR products and services.

You will work closely with customers to understand their problems and escalate them to the next level when necessary. Your primary responsibility will be to perform Level I technical troubleshooting with end-users of industry-specific point-of-sale software and hardware.

In addition to your technical skills, you will need excellent communication skills to interact with customers at all levels. You will also need to be able to work in a dynamic team environment and contribute to the resolution of user and support issues.

Required Skills and Qualifications
  • Basic Qualification: High School Diploma or equivalent, 0-2 years of related experience
  • Advanced knowledge of Windows operating systems (98, 2000, NT, XP, Vista)
  • Advanced trouble-shooting skills with MS Office and standard applications
  • Excellent communication skills, including listening skills
  • Possess strong customer service skills
  • Ability to work a flexible schedule (evenings/weekends)
Benefits

This is a great opportunity to develop your technical skills and work in a fast-paced environment. You will have the chance to work with a variety of technologies and learn from experienced colleagues.

Others

We are looking for a motivated individual who is eager to learn and take on new challenges. If you have a passion for technology and customer service, we encourage you to apply for this exciting opportunity.

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