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Customer Service Specialist
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We are seeking a detail-oriented and customer-focused professional to join our team as a Customer Service Specialist. In this role, you will be responsible for ensuring that our clients receive exceptional service and support in all aspects of their interactions with us.
Key Responsibilities:- Audit and track processes and complaints from Procon.
- Audit processes of Pre-Terminal Admission.
- Provide support to the team on subsidies claims from Procon.
- Support auditions at Procon.
- Knowledge of Cemig processes, Excel skills, ease of proposal construction for negotiation, conversation and negotiation skills;
- Facility in interpersonal relationships, negotiation and argumentation skills.
- Relationships with Procon;
- Relationships with Clients;
- Experience or work with Cemig.
This is an excellent opportunity for individuals who enjoy working in a dynamic environment and are passionate about delivering exceptional customer service. As a Customer Service Specialist, you will have the chance to develop your skills and knowledge in areas such as process improvement, conflict resolution, and communication.
Benefits:We offer a range of benefits to our employees, including opportunities for career advancement, competitive compensation and benefits packages, and a collaborative and supportive work environment.
About Us:We are a leading provider of business consulting services, dedicated to helping organizations achieve their goals through innovative solutions and expert guidance. Our team of experienced professionals is committed to delivering exceptional results and building long-term relationships with our clients.
