
Recruitment Operations Manager
2 semanas atrás
Senior Talent Acquisition Specialist
This role is a senior-level opportunity within Talent Acquisition, requiring strong stakeholder management skills, operational insight, and leadership capabilities. The ideal candidate will have a background in full-cycle recruiting or HR roles with a focus on recruitment and proven experience in client-facing roles.
Key Responsibilities:
- Act as the primary point of contact between our organization and external partners, ensuring the delivery of high-quality recruitment services.
- Build and maintain strong relationships with hiring managers and senior stakeholders, offering strategic consulting and data-driven recommendations.
- Oversee the performance of the recruitment delivery team, ensuring all service level agreements (SLAs) and key performance indicators (KPIs) are consistently met.
- Analyze operational data and identify trends to proactively solve issues and drive improvements in recruiting processes.
- Influence and guide the team toward achieving delivery goals and maintaining a high standard of client satisfaction.
- Present insights, updates, and reports to both internal and external stakeholders in a confident and compelling manner.
Required Qualifications:
- Minimum 5 years of experience in full-cycle recruiting or HR roles with a strong emphasis on talent acquisition.
- Previous experience in staffing, RPO, or talent consulting firms, especially in client-facing or manager-facing roles.
- Excellent communication, negotiation, and presentation skills, with the ability to engage with senior leadership and clients.
- Native Portuguese, Fluent in English (Spanish is a plus).
- Strong attention to detail, critical thinking, and a self-assured, professional presence.
- Ability to analyze operational challenges, identify risks/opportunities, and implement strategic solutions.
- Proven ability to lead or influence recruitment teams toward high performance and successful delivery.
What We Offer:
We offer a competitive salary and benefits package, opportunities for career growth and development, and a dynamic work environment that values innovation and teamwork.
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