ServiceNow Administrator

Há 7 dias


São Paulo, São Paulo, Brasil Tata Consultancy Services Tempo inteiro
About the Role

We are seeking a highly skilled ServiceNow Administrator to join our team at Tata Consultancy Services. As a ServiceNow Administrator, you will play a critical role in ensuring the smooth operation of our IT services.

Key Responsibilities
  • Coordinate with users to resolve ServiceNow-related issues and provide timely resolutions.
  • Process requests related to ServiceNow and work on release management activities.
  • Monitor ServiceNow integration jobs and troubleshoot any issues that arise.
  • Develop and maintain knowledge of ServiceNow scripting, including business rules, script inclusion, UI actions, and data policies.
  • Stay up-to-date with the latest ServiceNow features and best practices.
Requirements
  • Strong understanding of ServiceNow and its various modules.
  • Excellent problem-solving and analytical skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong communication and interpersonal skills.
  • Certified System Administrator and/or Certified Application Developer.
Desirable Skills
  • Knowledge of JavaScript, client-side, and server-side scripting.
  • Experience with UI interfaces within ServiceNow, including Service Portal, CMS, and Native UI pages.
  • Administrative tasks for CSM, HRSD, WSD, and General ServiceNow.
What We Offer
  • A collaborative and innovative work environment.
  • Opportunities for professional development and growth.
  • A comprehensive benefits package, including health insurance, dental plan, life insurance, and more.
  • Reimbursement of certifications and access to online courses and live training.
  • International experience opportunities and discounts on university and language school partnerships.

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