Senior Technical Partnership Advisor

Há 3 dias

São Paulo, São Paulo, Brasil beBeeTechnical Tempo inteiro R$63.000 - R$73.000

Unlock your potential as a seasoned Technical Account Manager. This exciting role presents a unique opportunity to build long-term partnerships that fuel mutual growth.

Job Description:

This is a challenging and rewarding position where you will be the trusted technical advisor and advocate for our largest and most strategic customers. You will ensure their success by addressing their unique needs with care, urgency, and expertise.

The ideal candidate is someone who thrives on solving complex challenges, values collaboration, and is passionate about delivering exceptional customer experiences.

  • Serve as the primary technical liaison for high-value customers, understanding their goals and proactively identifying solutions to meet their needs.
  • Build strong relationships that drive customer satisfaction, retention, and loyalty.
Required Skills and Qualifications:

To excel in this role, you will need to possess:

  • A minimum of 3 years' experience in Technical Support or Technical Account Management roles (Tier 2 experience preferred).
  • Deep technical expertise and experience with Graphisoft products (Archicad, BIMx, BIMcloud, or DDScad).
  • Professional proficiency in English (written and verbal).
Benefits:

We offer a dynamic work environment where innovation thrives, opportunities for professional growth through training, mentorship, and career development programs, a supportive team culture that celebrates diversity, creativity, and collaboration, and the chance to work on impactful projects that make a difference in the lives of professionals worldwide.

About Us:

We are committed to empowering teams to design great buildings through award-winning software solutions, learning programs, and professional services for the AEC industry.

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