Expert Technical Support Specialist

Job Title: Technical Support SpecialistAbout the RoleThis position is responsible for providing end-to-end support to ensure incidents are analyzed, resolved, and reported within promised time frames.Main Responsibilities:Facilitate incident response and resolution services via multiple communication channels.Troubleshoot issues to resolution or escalate to...

Job OverviewWe are seeking a skilled and innovative Tech Support Specialist to join our team. As a key member of our support team, you will play a crucial role in delivering exceptional customer experiences through expert-level technical support, solution engineering expertise, and creative problem-solving.This exciting role combines technical prowess with...

The role of Technical Operations Specialist requires a unique blend of technical expertise, problem-solving skills, and communication abilities. As a key member of the support team, you will be responsible for providing top-notch assistance to end-users, troubleshooting complex issues, and delivering solutions that meet their needs.Key...

Technical Support Role OverviewThis position focuses on delivering exceptional technical assistance to customers and internal users. You will be responsible for identifying, resolving, and documenting technical issues.Key Responsibilities:Provide top-notch customer service via phone, email, or in-person interactions.Analyze and resolve technical issues using...

Job OverviewThis is a position requiring technical assistance to users via various communication channels.Key ResponsibilitiesProvide troubleshooting and technical assistance for functionality/features to users via email, service tickets, phone, and web-portal.Assist with all facets of user support by helping to identify user issues by isolating and...

Genesis is a full-service international IT company. More than 1,500 people in five countries create products for more than 200 million unique monthly users. We are one of the largest partners of Facebook, Google, Snapchat, and Apple in Eastern Europe. Our ecosystem consists of more than 15 companies and an investment fund.EverHelp is a project in the Genesis...

We are seeking a seasoned technical expert to join our team as a .NET Support Specialist. As a key member of our support team, you will be responsible for providing advanced technical expertise and exceptional problem-solving skills to handle complex infrastructure challenges.This role requires a strong communicator who can work independently with minimal...

Key to success in a dynamic work environment is adaptability and resilience. EverHelp seeks a skilled professional for the German Desk Customer Support Specialist role.Responsibilities include managing customer inquiries via email and phone, processing orders efficiently, coordinating with suppliers, and communicating essential customer messages to key...

Job OverviewWe are seeking a skilled .NET Support Engineer to join our team. This role involves providing technical expertise and excellent problem-solving skills to handle complex infrastructure challenges.Key Responsibilities:Support multiple projects with functional expertise.Handle issues and troubleshoot technical/functional problems.Work on various...

Job Title: Senior Cloud Technology AdvocateThis role is a key driver of cloud technology adoption and engineering support necessary to propel the organization's next-generation technologies forward. The senior-level incumbent works to leverage, expand, maintain, and optimize cloud usage across the organization through innovative solutions and automation...