Bilingual Customer Support Representative

Há 6 dias


Curitiba, Paraná, Brasil beBeeCustomerService Tempo inteiro R$2.432 - R$24.544
Customer Service Role

We are seeking a skilled bilingual professional to provide customer support via phone and/or email, adhering to high service standards.

  • Main Responsibilities:
  • Respond promptly to customer inquiries via telephone and/or email, ensuring consistency with our quality benchmarks.
  • Efficiently process orders, payments, and customer accounts.
  • Verify and resolve customer concerns in a professional manner.

Key Qualifications:

  • A high school diploma or equivalent is required.
  • Fluency in the English language is mandatory.
  • Prior experience in customer service, preferably in a call center environment, is desirable.
  • Familiarity with computers and rapid data scanning is essential.
  • Strong written communication and interpersonal skills are necessary.
  • The ability to work under pressure and maintain concentration is crucial.

Skill Requirements:

  1. Communication Skills:
  2. Problem-Solving Skills:
  3. Critical Thinking:
  4. Time Management:


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