
Bilingual Customer Support Representative
Há 6 dias
We are seeking a skilled bilingual professional to provide customer support via phone and/or email, adhering to high service standards.
- Main Responsibilities:
- Respond promptly to customer inquiries via telephone and/or email, ensuring consistency with our quality benchmarks.
- Efficiently process orders, payments, and customer accounts.
- Verify and resolve customer concerns in a professional manner.
Key Qualifications:
- A high school diploma or equivalent is required.
- Fluency in the English language is mandatory.
- Prior experience in customer service, preferably in a call center environment, is desirable.
- Familiarity with computers and rapid data scanning is essential.
- Strong written communication and interpersonal skills are necessary.
- The ability to work under pressure and maintain concentration is crucial.
Skill Requirements:
- Communication Skills:
- Problem-Solving Skills:
- Critical Thinking:
- Time Management:
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