Customer Support Representative

4 semanas atrás


Curitiba, Paraná, Brasil MeetGeek Tempo inteiro

About MeetGeekMeetGeek is an AI meeting assistant that doesn't just listen, it acts. We help teams automate meeting capture, summarization, and now, with agentic AI workflows, MeetGeek becomes an active participant in meetings, surfacing data, triggering automations, and even taking actions on your behalf.From Zoom to Teams to Google Meet, MeetGeek integrates with 5,000+ tools like HubSpot, Slack, Notion, Salesforce, and more — helping revenue, product, and operations teams turn conversations into structured workflows. Whether it's logging notes to a CRM, sending follow-up emails, or generating reports, we help teams move from talk to action instantly.Thousands of companies in 100+ countries already trust us. Backed by top-tier investors and led by a team of AI, NLP, and systems engineering veterans, MeetGeek is redefining what meetings can do.It's a great time to join MeetGeek. We're a quickly growing remote team, well-funded, and helping thousands of teams improve their meetings. We've gone a long way, building a very competitive product, but we are still early enough so you can significantly impact the future.About MeetGeekWe're looking for aCustomer Support Representativewho's passionate about helping customers succeed — and curious about what's next in AI, automation, and workflow design.This role blendscustomer support, customer success, and operations. You'll help users go beyond meeting notes and unlock the full power of MeetGeek's agentic capabilities — from automated follow-ups to real-time action triggers.About the RoleTechnical TroubleshootingSupport users through questions about agent setup, integrations, or system behavior. Collaborate with engineering to resolve edge cases.Customer Onboarding & SuccessGuide new customers from kickoff to activation. Help teams integrate MeetGeek into daily operations, measure value, and drive adoption.CRM & Billing OwnershipManage Stripe billing flows (upgrades and cancellations). Ensure customers have clarity on billing and



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