Tech Support Expert

1 semana atrás


São José dos Campos, São Paulo, Brasil beBeeCustomerSupport Tempo inteiro US$30.000 - US$50.000

Unlock your potential in the tech industry

You will be part of a multicultural and multilingual environment, working remotely from the comfort of your own home office.

Key Responsibilities:

  • Provide top-notch customer support via calls, chats, and emails
  • Build lasting relationships with customers
  • Meet team performance metrics
  • Stay up-to-date with cutting-edge technology
  • Work securely with sensitive customer information
  • Apply the latest customer satisfaction practices
  • Maintain knowledge of our client's products and services
  • Communicate with developers and other departments

Requirements:

  • Excellent English skills (C2 for both spoken and written)
  • Experience in customer service
  • Analytical and research skills
  • Positive and responsible attitude
  • Personal laptop or computer (at least 8Gb of RAM) and stable internet connection (minimum 50 Mbps-download and 40 Mbps-upload)

Nice to Have:

  • Experience in technical support
  • Experience with CRM systems

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