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Strategic Sales Professional
2 semanas atrás
The role of the Global Payments Account Manager is a crucial position in our company's sales strategy. As a key figure, you will be responsible for maintaining and expanding our presence in Brazil's financial market.
This includes fostering strong relationships with existing clients, identifying new business opportunities, and providing exceptional support to our customers.
Key responsibilities include client relationship management, new business development, and market insight reporting. You will work closely with internal teams to ensure seamless coordination between our organization and the client's team.
A successful candidate should have proven experience in account management within the financial technology sector, preferably with previous experience working in the Brazilian market.
Strong technical communication skills are essential to effectively liaise between clients and internal teams. Fluency in Portuguese and English, as well as an understanding of Brazilian business culture, is also required.
In addition to these qualifications, the ideal candidate should possess a proactive and solution-oriented mindset, with a focus on client satisfaction and growth.
Required Skills and Qualifications- Proven experience in account management within the financial technology sector.
- Previous experience working in the Brazilian market is highly desirable.
- Strong technical communication skills to liaise effectively between clients and internal teams.
- Fluency in Portuguese and English; understanding of Brazilian business culture.
- Ability to travel within Brazil for on-site client support.
- Proactive, solution-oriented mindset with a focus on client satisfaction and growth.
- Maintain and Strengthen Client Relationships: Ensure our key customer receives exceptional service through regular communication, support when required, and seamless coordination between their team and ours.
- Expand Market Presence: Engage with 20+ identified financial institutions in Brazil, aiming to onboard new clients over time.
The role may evolve into full-time based on workload, client engagement, and success in new business acquisition. Key Performance Indicators (KPIs) will include client satisfaction and retention rate, response time to client inquiries, new business opportunities generated, and revenue growth from the Brazilian market.
