Technical Application Specialist
Há 5 dias
Job Summary: We are seeking a talented Application Support Engineer to join our team. This is an exciting opportunity for a motivated and skilled individual to provide technical and functional support for business-critical applications.
Key Responsibilities:
- Provide level 2/3 support for applications including LIMS, EHS-INTELEX, DIMEP, MATICS, ST-One, and THINGWORX.
- Troubleshoot incidents, service requests, and change requests to ensure timely resolution and minimal disruption.
- Monitor application health, performance, and integrations to ensure optimal system functionality.
- Support end-users across multiple countries and languages, ensuring high-quality service and clear communication.
- Maintain accurate documentation, audit trails, and compliance with regulatory and security standards.
- Participate in system upgrades, testing, and deployment activities to ensure seamless integration.
- Support integration and data flow between applications and enterprise systems such as SAP, Azure, and Snowflake.
Requirements & Qualifications:
- Experience supporting enterprise applications in manufacturing, quality, EHS, or IoT environments.
- Knowledge of Spanish and Portuguese languages required.
- Familiarity with LIMS, SAP, EHS/ESG platforms, IoT data collection, and access control systems.
- Strong analytical and troubleshooting skills.
- Experience with SQL, Windows, Azure, and integration platforms.
- Ability to work collaboratively with global teams and support users in multiple regions.
- Excellent communication and documentation skills.
Preferred Qualifications:
- Experience with cloud-based solutions and real-time production monitoring.
- Knowledge of compliance and regulatory requirements in manufacturing.
- Multilingual support capabilities (English, Spanish, and Portuguese).
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