Technical Pre-Sales Manager

Há 2 dias


Região Geográfica Intermediária de Dourados, Brasil 1209 Amadeus IT FZCO Tempo inteiro
About the Role

We are seeking a highly skilled Technical Pre-Sales Manager to join our team at Amadeus IT FZCO. As a key member of our Network Planning team, you will play a critical role in identifying customer needs and providing technical solutions to meet their requirements.

Main Responsibilities
  • Technical Validation
    • Understand customer technical needs and requirements.
    • Proactively scope the technical solution required to address customer requirements.
    • Assess customers' met and unmet needs.
    • Recommend solutions that optimize value for both the customer and the company.
  • Technical Integration
    • Leverage deep product knowledge to drive customization and integration of new applications.
    • Troubleshoot functional/integration issues.
    • Define technical specifications for new software.
    • Assess the performance of new software applications.
    • Identify potential product/process improvement areas.
  • Demo Delivery
    • Coordinate with Sales team on demo timings.
    • Build and deliver advanced custom demos.
    • Create the proof of concepts and pilots.
    • Configure software to meet customer needs.
  • Internal Communication and Alignment
    • Coordinate with internal sales team to align solution design with customers' business requirements.
    • Ensure alignment with Solution expert on what the customer needs.
    • Alert Solution Experts and Account Manager of potential technology and integration risks to product installation.
    • Provide guidance to non-technical staff on how to use new applications effectively.
About the Ideal Candidate
  • Master's degree in a related field (MBA, Operations Research, Engineering, Statistics/Data Science, Economics).
  • At least 5 years in relevant roles relating to airline network planning, including direct experience of performing network planning at airlines, related consulting to airlines, or related experiences with IT providers supporting network planning.
  • Fluent in English. Other languages (Arabic, French, Spanish) are an asset.
Diversity & Inclusion

Amadeus aspires to be a leader in Diversity, Equity, and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.

Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability, or any other characteristics protected by law.



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